Frontpoint Security (“Frontpoint”), a leading provider of premium do-it-yourself (“DIY”) home security and smart home technology in the United States, announced that Derek Carder has joined the company as its new chief operating officer. He will be responsible for leading the company’s service operations and helping to architect and execute a world-class customer experience.
“We are honored to have such a dynamic and highly skilled operations leader as Derek Carder join Frontpoint as chief operating officer. Derek brings over 15 years of management experience and a proven track record of designing and scaling customer-centric service delivery. Together, we will build a disciplined operational infrastructure that will advance Frontpoint’s leadership in the smart home security industry,” said Michael Lacorazza, chief executive officer, Frontpoint Security.
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Derek Carder is an accomplished operations executive leader with extensive experience in entrepreneurial environments. Previously, Derek served as vice president of customer experience and technical operations at Geotab, the number one commercial telematics vendor worldwide, where he ran global support operations and the digital customer experience. In addition, he held operations positions with increasing responsibilities at Strategic Telecom Solutions, TELUS International, and Zappos.
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