CrowdStrike announced it has been recognized as a Customers’ Choice in the 2026 Gartner Peer Insights™ ‘Voice of the Customer’ for Managed Detection and Response (MDR) report. CrowdStrike Falcon® Complete received a 98% willingness to recommend score based on 137 overall responses as of 31 January 2026.1 As adversaries weaponize AI to scale and accelerate attacks against teams stretched thin, CrowdStrike’s Agentic MDR combines elite analyst expertise with intelligent agents to automate high-friction security workflows and stop breaches at machine speed.
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“Agentic defense is a requirement against AI-powered adversaries,” said Austin Murphy, GM and VP, Falcon Complete. “Security operations that rely on manual playbooks cannot match the speed of modern attacks. Customers choose Falcon Complete because elite analysts and intelligent agents work together to stop breaches at machine speed.”
What Customers Are Saying
Here is a sampling of our reviews:
- Watching When You Aren’t: “Instead of hiring another member on staff, or outsourcing weekend or nighttime monitoring, we picked CrowdStrike Falcon Complete. It’s like having a TIER 1 SOC watching over you.” – It Security & Risk Management Associate, Consumer Goods Industry
- Dedicated 24/7 Security Monitoring and AI-driven Threat Detection Capabilities Highlighted: “CrowdStrike Falcon Complete offers exceptional 24/7 expert monitoring, AI-driven threat detection, and rapid remediation. Its proactive defense, seamless deployment, and minimal performance impact make it a trusted, comprehensive security solution.” – Data Architecture Specialist, IT Services Industry
- Peace of Mind with CrowdStrike Falcon Complete MDR: “The product has been fantastic. Using Falcon Complete, we were able to improve our security posture even more.” – CIO/CTO, Insurance Industry
Why Customers Trust CrowdStrike
Falcon Complete delivers expert-led detection, intelligence-driven threat hunting, and full-cycle remediation – powered by the CrowdStrike Falcon® platform.
- Agentic MDR: Falcon Complete analysts build and deploy intelligent agents to automate time-intensive security workflows, augment expert decision-making, and scale elite protection across enterprise environments.
- 24/7 Expert Support: Falcon Complete delivers round the clock monitoring, expert analysis, and hands-on remediation as a seamless extension of customer teams.
- Cross-Domain Protection: The Falcon platform unifies telemetry across endpoints, identity, cloud, and third-party data, enabling faster detection and precise response to stop lateral movement early and prevent cross-domain attacks before impact.
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