Stephen Wolod Brings Over 35 Years of Management and Service Delivery Experience
AireSpring, a leading global managed services provider specializing in customized IT, connectivity, networking, security, mobility, and unified communications solutions, proudly announces the appointment of Stephen Wolod as its new Senior Vice President of Service Delivery. Mr. Wolod will succeed Steve Pasmanik, who plans to retire at the end of 2024 after a distinguished career, having achieved outstanding operational results and executing on numerous improvements at AireSpring.
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Stephen Wolod brings over 35 years of distinguished experience in leading large organizations to success. At AT&T, Wolod held several senior management positions, most recently serving as the AVP of Service Delivery and Service Management Operations for the public sector. In this role, he oversaw critical areas such as FirstNet, 911 services, partner solutions, and wholesale operations, managing all aspects of service delivery and post-implementation support for wireline and wireless products and services.
A seasoned executive, Wolod was responsible for service delivery and service management of the companies most expansive products and services offered to customers including wireline, wireless technologies, and wholesale and partner solutions for public sector customers representing the largest overall customer responsibility scope within AT&T’s Customer Service and Operations division.
In his earlier role as Director of Service Management at AT&T, Wolod focused on service management and project and program management support, driving growth for the federal government/SLED/FirstNet portfolio, and managing complex federal, state, and local government projects.
“We are thrilled to welcome Stephen to AireSpring’s executive team,” said Avi Lonstein, CEO of AireSpring. “Stephen’s extensive industry experience and proven leadership will further enhance the success of our partners and their customers. Having collaborated with Stephen as an AT&T Wholesale partner, I can attest to his exceptional ability to lead teams, work cross-functionally, and provide superior customer service. AireSpring partners and customers can look forward to Stephen’s innovative approach to process development and execution, setting new benchmarks for excellence and efficiency.”
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Wolod is renowned for his enthusiastic leadership style and unwavering commitment to delivering exceptional customer service. He excels in complex and challenging environments, leading diverse workforces to solve intricate issues through innovation and transformation. Mr. Wolod was an AT&T Diamond Club Award Recipient, the highest award AT&T Business offers to high performers in sales and sales support, in 2008, 2009, 2013, and 2017.
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