Colt customers to enjoy Microsoft Teams voice through Operator Connect with AudioCodes’ solutions and innovative automation tools
AudioCodes a leading vendor of advanced communications software, products and productivity solutions for the digital workplace, today announced a partnership with Colt to deliver Microsoft Operator Connect to customers through Colt calling services, while extending Colt’s existing Direct Routing solution built using AudioCodes’ Microsoft-certified session border controllers.
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In addition, Colt leveraged the AudioCodes Live Cloud SaaS solution to provide their resellers and customers with a multi-tenant, multi-tier management portal for streamlining end customer onboarding, and to enable them to offer a complete connectivity solution for Microsoft Teams Phone System.
As a result of this collaboration, Colt customers can now use Microsoft Operator Connect to select Colt as a valid operator and connect to Colt calling services via the Microsoft Teams admin center. Colt’s integration with Microsoft Operator Connect is supported by 24/7 monitoring from AudioCodes experts and direct peering through Microsoft Azure, with traffic exchanged directly between the two company’s networks for enhanced reliability.
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“Colt has partnered with AudioCodes in recent months to provide Direct Routing functionality to our Microsoft Teams customers,” said Rui Ferraz, Global Product Manager Unified and Intelligent Communications at Colt. “For us, as a service provider, it was a perfectly natural progression to deepen our alliance with AudioCodes on our integration with Microsoft Operator Connect by leveraging their acknowledged expertise in the field.”
“AudioCodes Live Cloud is a true gamechanger thanks to its ability to enable service providers like Colt to offer a comprehensive portfolio for Microsoft Teams Phone System with rapid onboarding for their customers,” added Lior Aldema, Chief Business Officer at AudioCodes. “As enterprises look to boost their productivity in the hybrid work era, service providers can confidently meet their customers’ expectations for quick Microsoft Teams rollouts, all backed up by AudioCodes’ proven track record in unified communications.”
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