ISG Provider Lens™ report finds companies faced with growing threats, worker shortages are seeking help with strategy, data loss prevention, access management and other challenges
The number of cyberattacks in Switzerland is growing, partly due to digitization and changes in business practices caused by the COVID-19 pandemic, according to a new report published by Information Services Group (ISG), a leading global technology research and advisory firm.
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“Cybercriminals are constantly developing more sophisticated ways to get around the latest cybersecurity defenses, placing Swiss enterprises on high alert”
The 2021 ISG Provider Lens™ Cybersecurity Solutions and Services report for Switzerland finds more Swiss enterprises are being overwhelmed by the demands of securing their data and systems, especially given the shortage of cybersecurity specialists. As a result, more managers and IT executives in Switzerland are turning to external service providers, including those specializing in managed security services.
“Cybercriminals are constantly developing more sophisticated ways to get around the latest cybersecurity defenses, placing Swiss enterprises on high alert,” said Roger Albrecht, co-leader of ISG Cybersecurity. “IT security providers increasingly are meeting the challenge with proactive measures based on new technologies such as artificial intelligence.”
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Enterprise digitization initiatives are moving more business processes into IT and making more corporate intellectual property available digitally, which can raise the threat profile, the report says. As companies devote more resources to protecting their data and communications systems from cyberattack, IT security effectively has become corporate security.
In addition, the coronavirus crisis increased vulnerabilities by forcing most employees to work from home, increasing the number of external connections to enterprise systems and data. This is likely to pose a long-term challenge if, as expected, not all work is transferred back to offices, ISG says.
More companies in Switzerland have sought out data leakage and loss prevention (DLP) solutions in recent years, according to the report. As data and intellectual property have become more valuable to businesses, cybercriminals have targeted these assets, while the growing use of private devices for business—especially during the pandemic—poses a greater risk of data leakage. Social networking and email have also increased exposure to both unintentional and malicious leaking. As DLP solutions shift toward the cloud, most service providers offer both on-premises and cloud-based operations.
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Even as security challenges grow, many IT managers still struggle to justify cybersecurity investments to corporate stakeholders, including CFOs, according to the report. However, more executives are now recognizing that cyberattacks can pose a massive and even existential threat to a company’s business and reputation, raising the profile of cyber risk management.
The increasing threat of attack, combined with a lack of resources and a shortage of skilled workers, is forcing more enterprises and authorities in Switzerland to turn to external service providers for both strategic direction and technical security services, the report says. Providers of technical security services are helping organizations keep their IT security systems up to date. Just as important, they offer advice and user training to prevent careless employee behavior that can make companies vulnerable to Trojan horse and phishing attacks.
The 2021 ISG Provider Lens™ Cybersecurity Solutions and Services report for Switzerland evaluates the capabilities of 90 providers across six quadrants: Identity & Access Management (IAM); Data Leakage/Loss Prevention (DLP) and Data Security; Advanced Endpoint Threat Protection, Detection & Response (ETPDR); Strategic Security Services; Technical Security Services; and Managed Security Services.
The report names IBM as a Leader in five quadrants and Atos as a Leader in four quadrants. It names Accenture, Capgemini, HCL, Microsoft and Swisscom as Leaders in three quadrants each and Broadcom, DXC Technology, ISPIN, Trend Micro, T-Systems and United Security Providers as Leaders in two quadrants each. Aveniq (Avectris), Axians, Bechtle, Check Point, CrowdStrike, Deloitte, Ergon, EY, ForcePoint, Ivanti MobileIron, Kaspersky, KPMG, Matrix42, McAfee, Nevis, Okta, Orange Cyberdefense, Ping Identity, PwC, RSA, Sophos, TCS, VMware Carbon Black and Wipro are named as Leaders in one quadrant each.
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