Salute is excited to announce a strategic partnership with Fulcrum Collaborations, a leader in Enterprise Asset Management (EAM) and Computerized Maintenance Management System (CMMS) solutions. By integrating Salute’s operational expertise with MCIM, Fulcrum’s industry-leading mission-critical facility management platform, this collaboration delivers a proven approach to managing data center operations worldwide.
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As data centers scale to meet increasing demands of Artificial Intelligence (AI), hyperscale, colocation, enterprise, and edge data center operators alike face mounting challenges in maintaining uptime, optimizing costs, and ensuring seamless transitions from commissioning to operations. Since 2013, the MCIM platform has helped mission-critical operators manage more than 20,000 facilities in 94 countries. The platform offers a comprehensive suite of tools, including integrated asset management, incident reporting, rounds monitoring, preventative maintenance, and reliability benchmarking, that is trusted by some of the world’s largest colocation operators and enterprise owners.
By leveraging MCIM’s deep insights, advanced analytics, and automated workflows, Salute’s operations teams will be able to significantly enhance maintenance efficiency, incident resolution, and performance monitoring. This collaboration enables data center operators worldwide to proactively address operational challenges, reducing costly disruptions and extending the lifespan of critical infrastructure.
“Our partnership with Salute represents a pivotal shift in how data centers approach operational efficiency,” said Mike Parks, CEO of Fulcrum Collaborations. “By combining Salute’s world-class operational expertise with MCIM’s clean data platform, we’re enabling clients to extend asset lifespans, maximize equipment efficiency, minimize costs, and enhance decision-making with actionable insights. Together, we’re shaping the future of AI data center operations.”
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Mike Jones, EVP of Global Operations at Salute, echoed this sentiment: “Our partnership with Fulcrum Collaborations provides a comprehensive solution for data center facility management, streamlining commissioning, the transition to operations, and maximizing uptime. By giving our technicians the data and insights needed to make better decisions, MCIM will help our client’s data centers operate at peak efficiency, with enhanced visibility and control over all essential systems.”
This collaboration reinforces Salute’s leadership in mission-critical data center services, helping clients navigate the increasing complexity of AI-driven infrastructure. With 80% of the world’s leading data center operators relying on Salute’s expertise, the impact of this partnership extends beyond individual facilities to drive operational excellence across the global data center landscape.
