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Top Talent Migration to Dialpad Continues With New Additions From Contact Center and Communications Industry

Top Talent Migration to Dialpad Continues With New Additions From Contact Center and Communications Industry
Record growth, cutting-edge technology, and a persistent transfer of talent attracts new leaders to propel the next phase of evolution at Dialpad

Dialpad, Inc., the industry leader in AI-powered communication and collaboration, expands its cloud communications expertise with the additions of John Finch as Senior Vice President, Solutions, Customer, and Product Marketing, Homero Salinas as Senior Vice President, Global Commercial Sales, and Sangeeta Walsh as Vice President, Partnerships and App Ecosystem. This trio of industry leaders brings nearly 50 years of combined experience within the contact center, business communications, and mobile communications industries to further establish Dialpad as the one platform for a truly unified Communications as a Service (TrueCaaS™) experience.

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John Finch returns to Dialpad after a five years away leading Zendesk’s enterprise product marketing and RingCentral’s strategy and execution of global customer service marketing. Prior to his first stint leading product marketing at Dialpad (2015-2017), Finch served in product marketing leadership roles at Serenova (LiveOps) and Genesys — launching leading enterprise cloud-based contact center solutions into the market. In his new role, Finch will lead product marketing, vertical solutions, customer marketing, and analyst relations as Dialpad scales and expands its global reach.

Homero Salinas joins Dialpad to lead the global expansion of its commercial sales department beyond its current customer base of 25,000 brands and millions of individual users in more than 70 countries. Salinas has built a distinguished career within the contact center and business communications industry through a strong track record of success. Over 15 years at Five9, Salinas advanced from director to senior vice president within the sales organization. During his Five9 tenure, Salinas’ responsibilities included regional, national and global accounts for small-to-midsize businesses to the commercial and enterprise level. In addition to direct sales and team management, Salinas oversaw Five9’s sales and performance. Prior to joining Dialpad, Salinas spent more than three years at unified communications provider, 8×8, where he led the global commercial sales department.

Sangeeta Walsh brings nearly 20 years of experience in mobile and cloud partnerships, marketing, and platform technology integrations to her leadership role with Dialpad. Walsh led product operations, product marketing, and strategic partnership teams at startup and Fortune 500 companies including Motorola and Nokia. Most recently at RingCentral, Walsh’s work led to an 80% growth of integrated app adoption and contributed to significant revenue growth through increased app gallery engagement, worldwide go-to-market activities, and award-winning developer products. At Dialpad, Walsh will lead the company’s go-to-market strategy for its independent software vendor (ISV) partners and developers to maximize value and expand the Dialpad footprint worldwide.

“We are thrilled to welcome John Finch, Homero Salinas, and Sangeeta Walsh to leadership roles at Dialpad as we prepare for our next period of hypergrowth. I am humbled that these industry experts recognize the massive opportunity Dialpad is facing and that we are poised to succeed,” said Craig Walker, founder and CEO of Dialpad. “These incredible hires validate the momentum Dialpad continues to show and we are honored to welcome major talent from worthy competitors. The addition of John, Homero, and Sangeeta strengthens our leadership staff and will contribute significantly to Dialpad’s bright future.”

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Dialpad ushers in a new wave of readiness for its next phase of evolution with the addition of Finch, Salinas, and Walsh to the leadership team. Alongside high-profile executive moves over the past 12 months, including Chief Marketing Officer, Morgan Norman, who returned to Dialpad from RingCentral in 2021 and the addition of successful and influential sales leaders, Dialpad is well-positioned for rapid acceleration as more companies unify business communications on a single TrueCaaS platform for cloud-based voice, video conferencing, and contact center solutions designed for the mobile and modern workforce.

According to Gartner, Inc. “DevSecOps offers a means of effectively integrating security into the development process, eliminating or reducing friction between security and development, and pragmatically achieving a secure, workable software development life cycle (SDLC). The goal is to enable development to move faster without compromising on security and compliance.”1

Seamless SAST integration for AppDev Pipelines
To provide greater deployment flexibility and efficiency for detecting and fixing errors in code, the CodeSonar Hub can now be hosted in a single-tenant AWS cloud instance to share CodeSonar capabilities and results across geographically distributed teams. This hybrid SaaS deployment model combines on-premises build environments with the CodeSonar Hub hosted on AWS, simplifying administrative tasks such as provisioning new users and instantly scaling up cloud resources to meet changes in code testing demand.

To further integrate SAST into existing environments and CI/CD pipelines, CodeSonar adds more support for key enterprise IT and development tools to accelerate DevSecOps adoption, including:

  • Simplifying CodeSonar user and role management with LDAP, Microsoft Active Directory and single sign on (SSO) services
  • Delivering CodeSonar warnings directly in Visual Studio 2022 to more efficiently find and fix issues while coding
  • Supporting concurrent builds in Jenkins to make results reporting easier and enable more SAST capabilities in the platform’s workflow
  • These integrations expand existing support for GitHub, GitLab, Eclipse, Jira and others.

“Application security testing can no longer be a standalone function that occurs outside of development pipelines due the cost and product delays of testing code after a build is complete,” said Vince Arneja, Chief Product Officer for GrammaTech. “CodeSonar provides advanced code testing and analysis capabilities that can be seamlessly integrated into any development environment including on-premises, hybrid cloud and remote team scenarios – allowing developers to find code defects earlier, efficiently fix them and accelerate the delivery of quality, safe and secure products.”

Automating Safety and Security
Supporting coding standards is essential for ensuring developers are continually meeting critical safety, security and industry specific standards as code moves through the SDLC. To help developers meet these standards, CodeSonar adds new rules mapping warning classes to CERT-C and CERT-C++ guidelines which reduces certification costs and increases software quality, safety and security. CodeSonar already supports MISRA/AUTOSAR, ISO 26262/IEC 61508, ISO/SAE 21434, IEC 62443, DO 178 B/C and CENELEC EN 50128. Meanwhile, CodeSonar OWASP, CWE, CERT, and DISA STIG reports accelerate certification efforts by identifying quality and security issues at the earliest stages of the development cycle, so they can be remediated as developers code.

With greater emphasis being placed on open source risk management, many organizations are starting to require a Software Bill of Materials (SBOM) from vendors before accepting a new software package into their development environment. GrammaTech now provides a CycloneDX SBOM for CodeSonar that delivers complete visibility into third-party and open source components it contains so customers can confidently and safely deploy GrammaTech’s SAST solution in their environments while meeting the SBOM requirements of the recent Presidential Cybersecurity Executive Order.

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[To share your insights with us, please write to sghosh@martechseries.com]

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