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Incident limited to Sustainability Business division
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No impact on any other Schneider Electric entity
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Access to business platforms reopened on January 31, 2024
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Certain data from Sustainability Business was obtained by threat actor
A ransomware incident affected Schneider Electric Sustainability Business division. The attack has impacted Resource Advisor and other division specific systems.
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Schneider Electric Global Incident Response team has been immediately mobilized to respond to the attack, contain the incident, and to reinforce existing security measures.
Sustainability Business division has informed impacted customers. As more information becomes available, the Sustainability Business division of Schneider Electric will continue the dialogue directly with its impacted stakeholders and will continue to provide information and assistance as relevant.
From a recovery standpoint, Sustainability Business has restored its business platforms in a secure environment. After testing,
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From a containment standpoint, as Sustainability Business is an autonomous entity operating its isolated network infrastructure, no other entity within the Schneider Electric group has been affected.
From an impact assessment standpoint, the on-going investigation shows that data have been obtained by the threat actor.
From a forensic analysis standpoint, the detailed analysis of the incident continues with leading cybersecurity firms and the Schneider Electric Global Incident Response team continuing to take additional actions based on its outcomes, working with relevant authorities.
With EcoStruxure Resource Advisor all your energy, ESG, and sustainability data can live in one place, making visualization, reporting, and confident decision making easier than ever before. Plus, be supported on your net-zero journey by tapping into Schneider Electric’s network of sustainability experts around the globe, who make your goals their purpose.
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