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NTT Partners With ServiceNow to Help Enterprises Realize the Benefits of Private 5G

NTT Partners With ServiceNow to Help Enterprises Realize the Benefits of Private 5G
  • Combined capabilities from NTT and ServiceNow will enable an AI-powered, end-to-end workflow management and service automation platform to help customers realize the benefits of private 5G
  • Building upon NTTโ€™s Private 5G (P5G) offering, ServiceNow workflows will help enterprises digitize work that is foundational to private 5G deployment and adoption
  • CIOs and Chief Digital Officers can solve business issues with simple cloud-based economics, faster time to market, and an enhanced service management experience

NTT Ltd., a world-leading global technology services provider, announced a partnership with ServiceNow to simplify and accelerate the adoption of private 5G through an AI-enabled end-to-end workflow automation platform. Organizations will be able to utilize solutions from NTT and ServiceNow to streamline the deployment and integration of private 5G.

โ€œBuilding this workflow engine with the power of ServiceNow and the end-to-end capabilities of the NTT family will expedite the support and activation of business processes that are critical to the private 5G journey.โ€

To extract value from private 5G, customers need to digitize new and existing business processes to bridge the gap between their workflows and private 5G network. Building upon NTTโ€™s recently launched P5G Platform and end-to-end stack of services, NTT and ServiceNow are partnering to simplify the digitization process. As a result, clients can shorten their time to market with cloud-based economics and an enhanced service management experience.

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โ€œDigitizing workflows is a pre-requisite to any digital transformation journey,โ€ said Shahid Ahmed, Group EVP of New Ventures and Innovation at NTT Ltd. โ€œBy combining the simplicity, control, and security of NTTโ€™s P5G Platform with the strength of ServiceNowโ€™s industry-leading workflows, we can accelerate the value creation of private 5G for our clients and the industry at large.โ€

“Through our AI-powered workflow orchestration capabilities, ServiceNow is driving the control-tower for digital transformation by bringing people, processes and systems together to deliver powerful business outcomes,โ€ said Lara Caimi, Chief Customer and Partner Officer at ServiceNow. โ€œTogether with NTT, ServiceNow will bring new use cases empowered by secure private 5G connectivity in a turn-key, ‘as-a-service’ consumption model. This will accelerate key business initiatives across various industry verticals.”

Camille Mendler, Chief Analyst, Service Provider Enterprise at Omdia commented: โ€œNTT and ServiceNow are establishing a gold standard in 5G service delivery. To truly benefit enterprises, private 5G cannot operate as a silo divorced from other digital workflows. Using proven and familiar management tools, enterprises can accelerate and de-risk their digital transformation while gaining deeper insights about their business.โ€

“Our global clients are looking to reach the next level of customization, personalization, and operational efficiency necessary to continue competing in an increasingly fast-paced digital environment,โ€ said Eric Clark, Chief Digital and Strategy Officer at NTT DATA Services. โ€œBuilding this workflow engine with the power of ServiceNow and the end-to-end capabilities of the NTT family will expedite the support and activation of business processes that are critical to the private 5G journey.โ€

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[To share your insights with us, please write toย sghosh@martechseries.com]

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