FSi Strategies, a leading provider in Managed IT Services and Professional IT Services, is excited to announce the release of its Get Help app, designed to provide clients with timely and efficient support whenever they need it.
Get Help enables clients to view and submit support tickets without leaving Microsoft Teams, Outlook, and other Microsoft Office applications. It allows for streamlined communication between clients and FSi, achieving a higher level of service, faster than ever before. It also enables clients to easily rate their experience and leave feedback with the click of a button. The app is also available as a browser extension for Chrome and Microsoft Edge.
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“At FSi, innovation and customer experience are essential parts of our IT services,” said CEO Redha Morsli. “Get Help makes it easier than ever to engage our clients, allowing them to work with our Service Desk in their flow of work, directly from the Microsoft applications they use every day.”
FSi Strategies is thrilled to begin rolling out the app to clients in order to further help them leverage the strategic value of technology in the workplace. Get Help represents how a culture of customer connection and innovation continuously drives the company forward.
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