Execution across an array of data-driven solutions earns EXL a place in the report’s Winners Circle
EXL a leading global analytics and digital solutions company, announced that it has been named a top provider of data and analytics solutions in HFS Research’s 2021 OneOffice™ Services Top 10 for Data and Decisions.
HFS’ OneOffice Services research assesses the digital transformation capabilities of service providers in three areas: native automation, data and decisions, and people and process change. In each Top 10 Report, HFS analysts assess and rate provider capabilities across execution, innovation and voice of the customer criteria. As a top provider across all aspects of the HFS evaluation for Data and Decisions, EXL is positioned in the report’s “Winners Circle.”
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EXL also ranked first among all of the service providers in the Voice of the Customer category. Customers rated size, scale, cost, speed to delivery, and response times as EXL’s greatest strengths. The report noted that ‘customers like EXL’s ability to deliver end-to-end solutions built at pace, at cost, with high reusability.’
“Real-time data, powerful analytics and the technology infrastructure to turn insights into action are the key to thriving in today’s fast-moving, volatile marketplace,” said Vivek Jetley, Executive Vice President and Global Head of Analytics at EXL. “From embedding intelligence directly into operational workflows to optimizing customer engagement to informing go-to-market strategy, our data and analytics solutions are helping to drive the transformation agendas of many of the world’s leading companies. This important recognition from HFS reaffirms our role as an indispensable partner for data-led businesses.”
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EXL has been rapidly scaling its data, AI and cloud capabilities. In December, EXL acquired Clairvoyant, a global data, AI, and cloud services firm, that adds strength in data engineering, AI/ML operations and cloud enablement to its fast-growing analytics business. The company’s analytics solutions in insurance, healthcare, banking, financial services, and retail have consistently been recognized as industry leaders.
“Data and decisions continue to be a top priority for enterprises as they strive to make sense of their place in the pandemic economy,” said Reetika Fleming, Research Leader, HFS. “EXL has continually set itself apart as one of the top enterprise partners when it comes to helping clients become more data-driven and delivering truly transformative results.”
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