The outcome-driven service and solution partner achieves near-term success in transforming the ophthalmic leader’s IT infrastructure as successful partnership continues
D2M, the outcome-driven service and solution partner that accelerates enterprises’ digital transformation journeys to meet their business goals, announces recent successes in their ongoing engagement with Ora, Inc..
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D2M shares the news of its continued successful partnership with Ora, Inc. D2M produced a customized IT infrastructure for Ora in just two months, compared to the 6–12-month industry average to accelerate their future growth journey.
A leader in the ophthalmic research space, Ora conducts pre-clinical and clinical drug and device development to offer relief to those with vision challenges. As Ora prepared for continuing growth, D2M’s expertise was valuable from the outset to help reinforce and build upon Ora’s global digital infrastructure. The initial transition of Ora’s assets to a new, customized cloud-based environment took D2M just two-months to complete, a significant decrease over the 6–12-month industry average.
“Security and availability of systems, as well as integrity of data, are critical to our industry and the customers we serve every day,” said Jack Crowley, Senior Vice President and Chief Financial Officer, Ora. “D2M worked alongside us as a true, collaborative partner. They immediately understood our needs and quickly and efficiently enhanced our infrastructure in preparation for ongoing growth. We look forward to additional possibilities as we deepen this partnership.”
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The D2M and Ora teams will continue to work hand-in-hand going forward, with plans to further customize Ora’s IT infrastructure to align with its future needs and goals. The next steps in the teams’ future-forward digital transformation journey include implementations of several innovative, custom tools. These include new Service Desk tools, including self-service functionality; innovative Networking and Cyber Security features; and enhanced Cloud Management tools and approaches. These efforts will focus on maximizing productivity, reducing costs, and supporting continued dynamism in Ora’s ongoing transformation journey.
“D2M has delivered measurable results to date for Ora,” Rajiv Tandon, Vice President- Head of Business, D2M said. “Our outcome-based approach harnesses the power of established and emerging technologies. We worked with the Ora team to implement a scalable delivery model with built-in processes to increase efficiencies and improve service experiences, which will play a leading role as they continue to expand worldwide.”
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