InterVision’s Newest Program to Provide Seamless Path Forward as Businesses Seek Stability
InterVision, a leading information technology (IT) managed services provider, today announced the launch of NextMove, a program designed to help organizations transition away from unsupported, end-of-life, or no-longer-viable IT solutions with confidence. While the framework has long been part of InterVision’s service delivery, it now has a name and structure that reflects its critical role in guiding organizations through high-stakes IT changes.
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The announcement comes at a pivotal time for contact center leaders, as Avaya will discontinue support for CCaaS deployments under 200 seats beginning June 30, 2025, narrowing its focus to large enterprise customers. This shift has left thousands of small and mid-sized organizations uncertain about the future of their customer engagement operations. InterVision NextMove for Avaya arrives just in time, offering a structured, low-risk path forward—including a f********* of Amazon Connect — to help businesses evaluate modern alternatives and transition without disruption.
“Avaya is walking away from the businesses that built their success. We’re stepping in with a unique solution at a critical moment when these companies need reliability the most,” said Jonathan Lerner, President and CEO of InterVision. “InterVision NextMove isn’t just about changing systems – it’s about protecting customer relationships that took years to build and sustain, while ensuring these businesses emerge with better technology and stronger customer experiences.”
Powered by industry leader AWS, NextMove for Avaya consolidates customer service tools across channels into a single, scalable platform, backed by advanced AI and automation capabilities. The program supports businesses of all sizes, from 20 to 2,000 agents, ensuring seamless migrations with minimal operational disruption.
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With more than 20 years of experience in delivering reliable, scalable contact center solutions, InterVision brings a vendor-neutral, outcome-focused approach that prioritizes the needs of each organization over partner incentives. Throughout the transition and beyond, customers benefit from guaranteed operational continuity, consistent support policies, and a commitment to long-term success.
As industry shifts accelerate and long-time providers narrow their focus, InterVision remains a reliable partner, helping organizations stay current, connected, and ready for what’s next.
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