Customers Benefit from the New Facility Offering Expanded DLM Capabilities, Data Management, and More
2NDGEAR, a leading supplier of new, recertified, and refurbished IT equipment, and Red8, the industry expert in architecting modern infrastructure, announced the opening of a new Technology Center in Jacksonville, Florida. The state-of-the-art facility will serve as a hub for IT solutions and services, catering to the needs of businesses and organizations both in the United States and Internationally.
Wholly owned companies of Insight Investments, both 2NDGEAR and Red8 will utilize the facility for service and support. Customers of these organizations will benefit from additional solution offerings, faster response times, and improved overall service levels.
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“With the new Technology Center in Florida, we now have broader geographic coverage that allows us to provide increased levels of support for domestic as well as international clients in areas like Latin America, Europe, and the Caribbean,” said Frank Wiacek, President and CEO of 2NDGEAR and Red8. “Being in the same or adjacent time zone is especially important when working with clients on dynamic projects like technology refreshes and Windows 11 upgrades. We are excited about bringing new opportunities and benefits to our growing customer base.”
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The Jacksonville Technology Center will serve as the Eastern hub for:
- Device Lifecycle Management (DLM): The Technology Center will serve as a central location for expanding DLM activities, supporting both Work at Home and office-based employees. These include: outbound imaging, kitting, and delivery for employee onboarding as well as a return center for receiving, audit, and inventory management for separations.
- Technology Refresh and Windows 11 Upgrade: Fully equipped to support technology refresh initiatives, including seamless upgrades to Windows 11, the Technology Center ensures that clients’ IT infrastructure stays up-to-date and optimized for the latest advancements.
- Local Business Support: Insight’s presence in the East allows the companies to bolster their support for local businesses and organizations. Insight is committed to helping local and regional customers achieve their technology goals in order to foster greater growth and success.
The Technology Center has officially opened and is located at 13949 Alvarez Rd, Suite 100, Jacksonville, FL 32218. This facility represents a significant milestone in the company’s mission to provide unmatched technology support and solutions to businesses and organizations in the region.
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