Here are today’s top stories. Reading tech news is an important way for IT leaders and professionals, developers, designers to keep up to date. The ITechnology Team compiles a weekly digest covering DevOps culture, emerging technology trends, open-source cloud and even a roundup of IT-related mishaps.
Telit Launches NExTPlus, a Fully eUICC Compliant SIM
Telit, a global enabler of the Internet of Things (IoT), announced NExTPlus, adding multi-profile to its multi-IMSI capabilities with eUICC. The new offering allows IoT customers to switch between global roaming and local MNO profiles from a single SIM, overcoming permanent roaming restrictions remotely and securely.
Hexagon acquires ETQ, adding market-leading SaaS-based QMS software platform to its portfolio
Hexagon AB, a global leader in digital reality solutions combining sensor, software and autonomous technologies, announced the acquisition of ETQ, a leading provider of SaaS-based QMS (quality management system), EHS (environment, health and safety) and compliance management software.
Sonatus Unveils Next Generation of its Digital Dynamics Vehicle Platform for Building Software-Defined Vehicles that Can Evolve in Post-Production with Code-less Updates
Sonatus, a global leader in software defined vehicle technology, announced the release of the next generation Sonatus Digital Dynamics™ Vehicle Platform, which lives both in-vehicle and in the cloud. Following a successful debut in the Genesis GV60, Sonatus has further enhanced the cloud-side of its platform to bolster automakers’ ability to build software-defined vehicles that can be updated with new features and functionality throughout their entire lifetimes – without requiring new software development. Given the time and resources required to develop new software, removing this barrier significantly accelerates innovation and bolsters agility.
Balto Announces New Seamless Integration with 8×8
Balto, the #1 real-time guidance platform, now offers swift and seamless integration with 8×8, the #1 business phone, video, chat, and contact center platform. The strategic integration partnership offers 8×8 customers rapid access to Balto’s Real-Time Guidance, Coaching, and QA conversation excellence tools used for every agent call, and expands Balto’s fast-growing integration footprint with key softphone systems providers.
SecurityBridge Broadens US Reach With New 1st Basis Group Partnership
SAP security provider SecurityBridge now operating in the U.S., announced a partnership with Wisconsin-based 1st Basis SAP Services Group, (1st Basis). The partnership enables 1st Basis to provide SecurityBridge’s integrated SAP Security platform and services—the most advanced cybersecurity to SAP managed services, and S4HANA migration projects—to their customer base.
CSS Corp and SupportLogic Announce Strategic Partnership to Deliver Proactive Customer Support Experience
CSS Corp and SupportLogic have announced a strategic partnership to help businesses elevate their customer support experience proactively by preventing escalations, improving backlog management, and reducing customer adoption barriers. The partnership will also see SupportLogic and CSS Corp execute several joint go-to-market programs to popularize the value proposition of enhancing customer experience (CX) and support experience (SX) in cloud-based support environments by leveraging the power of AI and NLP. This helps lower the customer churn rates and improve turnaround time using automated case management.
