IT Solutions’ service portfolio evolution reflects how organizations can balance internal IT resources, security demands, and scalable expertise as they grow.
IT Solutions, a premier managed service provider serving organizations across the United States and Canada, announced today transformative enhancements to its managed services portfolio to address market needs as businesses grow, modernize, and confront increasingly sophisticated cyber threats accelerated by the use of AI and automation. The updated portfolio reflects IT Solutions’ forward-looking response to changing expectations for how technology is delivered, supported, and secured.
Many organizations struggle to strike the right balance between internal resources and outsourced support and often lack access to specialized talent across cybersecurity and emerging technologies. Demand for senior expertise continues to outpace the available talent pool, while mounting cyber threats, industry-specific pressures, and customer expectations are stretching technology stakeholders thin and increasing operational risk. Moreover, these conditions necessitate an adaptable and tailored approach to IT ownership and long-term resilience.
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To help business leaders overcome these challenges, IT Solutions has added to and refined its service offerings to support organizations at varying stages of growth and operational maturity:
- IT Solutions has restructured its Enhanced Cybersecurity offering—an affordable and integrated bundle that gives growing organizations access to advanced protection that was once out of reach. As AI and automation have lowered the barrier for launching effective cyberattacks, the company continuously evolves to help clients safeguard their environments today and prepare for the threats of tomorrow.
- For small and medium-sized organizations without internal IT staff, the Total IT program continues to deliver a fully managed environment that offloads day-to-day technology responsibilities. This support model strengthens security, improves uptime, and ensures alignment with industry standards, while providing ongoing strategic guidance so that technology decisions support broader business goals and initiatives.
- For small and medium-sized companies with existing internal IT staff, Total IT Co-Managed delivers deeper collaboration and flexibility. The shared responsibility model is inspired by client feedback and empowers internal IT to maintain ownership of end-user support and on-site needs, while IT Solutions manages core infrastructure, cybersecurity, and endpoints. IT Solutions also provides escalation support, after-hours and time-off coverage, and strategic guidance to help reduce operational strain.
- For mid-market organizations, IT Solutions has introduced Amplify IT, a newly defined solution that addresses a critical gap in the managed services market. Amplify IT is designed for organizations that require greater flexibility and specialization, enabling them to selectively augment areas, like infrastructure management or managed security detection and response, without compromising their existing IT structure.
“As our clients grow, expand their teams, and face new levels of complexity driven by AI and automation, the way IT is delivered has to evolve,” said Tyler Sanders, Vice President of Solutions Enablement at IT Solutions. “By staying closely connected to our clients and continuously evaluating how these forces impact their businesses, we’re able to adapt our portfolio and serve as a true partner—bringing the right mix of expertise, flexibility, and innovation as needs change.”
The company also delivers specialized managed IT offerings for the Legal Services, Healthcare, Financial Services, and Manufacturing industries, which incorporate additional features tailored to industry-specific compliance requirements, workflows, and security considerations.
IT Solutions’ approach reflects its continued growth as a multinational managed service provider, informed by more than three decades of experience, client feedback, and expanded capabilities gained through strategic acquisitions and partnerships. Rather than forcing clients into rigid service models, the company’s offerings are intentionally designed for real-world buying patterns and operational needs.
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