The partnership aims to expand accessibility to quality IT support and services for independent agencies in southeastern USA.
Oregon-based insurtech HawkSoft is partnering with mPowered IT, a leading managed services provider based in Atlanta, Georgia. mPowered IT provides comprehensive IT services to small businesses throughout the southeastern United States – with significant experience helping insurance agencies set up and manage their IT infrastructure. HawkSoft is well-known for their focus on exceptional customer support and a knowledgeable product support team. The partnership with mPowered IT adds another level of IT support, making managed IT services more accessible to HawkSoft customers in the southeast.
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mPowered IT is a full-service managed services provider with years of experience meeting the specific IT needs of insurance agencies. They understand the agency workflows and the document management systems used, which eliminates the learning curve needed by so many other service providers. Their concierge level of service and passion for supporting small businesses make them an ideal partner for HawkSoft. “HawkSoft’s ‘Ring of Fire,’ the line we will never compromise on, is delivering an exceptional customer experience,” said Rushang Shah, VP of Marketing at HawkSoft. “Customers recognize the same dedication to service in mPowered IT, and we feel we’ve found another ally as passionate as HawkSoft in helping independent insurance agencies thrive.”
John Mamon, CEO of mPowered IT said, “We are passionate about delivering a great customer service experience with every encounter. That starts with a commitment to responding to every service request in 15 minutes or less, and doesn’t end until the problem is fixed right and the customer is happy.”
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