floLIVE, a leading IoT connectivity provider of advanced 5G network solutions and a full suite of global cellular connectivity services for IoT use cases, and Numondial, a provider of next generation telecom services as voice, SMS, IoT data communication, today announced their collaboration, according to which floLIVE’s global IoT connectivity service, floNET, will power Numondial’s Baklava – a state-of-the-art xRM platform for simple, seamless Human to IoT interactions via standard communication channels.
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This strategic collaboration enables Numondial to offer its customers a streamlined and easy to use platform integrated with their CRM, billing, and additional workflows. Additionally, Numondial’s platform will have high availability and zero coverage gaps for IoT devices connected anywhere worldwide, with full compliance, and all via one SKU – a single SIM and connectivity vendor.
Numondial’s key markets include Manufacturing, Logistics, Healthcare, Home Appliances, AgriTech, InsurTech, FinTech, and Utilities. With Numondial’s Baklava platform, customers will be able to send a simple email or social media message to their IoT devices and watch them respond in real-time.
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“Baking in IoT communication services into the Baklava Omnichannel Communication Platform is of tremendous benefit to our customers, but it only works if we can offer them connectivity everywhere, with zero gaps,” said Mustafa Sokullu, co-founder of Numondial. “Thanks to floLIVE’s “always-on” connectivity, we can hand over the confidence of compliant global service anywhere in the world, and we never need to worry about permanent roaming restrictions, global data privacy laws, or anything else.”
“Numondial has developed a new way for end-users to communicate with IoT, from the communication channels they use every day, SMS, social media, email, chatbot, CRM, workflow management tools and more,” commented Benny Einhorn, President of EMEA, floLIVE. “With our strategic partnership, the integration will provide a single screen and single API relationship to manage all of these communication channels, from security to billing.”
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