Global workforce trends reveal employees are getting comfortable with hybrid work schedule. For managers, providing remote-work flexibility has emerged as the biggest challenge in sustaining growth, culture and effectiveness. To thrive in competitive markets, organizations are adopting technologies to address the demands of their hybrid workforce. Artificial Intelligence (AI) is reshaping the way employees work and engage in their current roles. The new era of hybrid working showcases the role and impact of AI in driving employee productivity and organizational growth.
Powered by AI and machine learning tools, organizations can bring in limitless opportunities to evolve into a futuristic workplace with resilient and secured employee connectivity, on-demand support and accessibility to best-in-class digital assets. According to Dell, IT leaders understand their role in delivering a truly-connected digital employee experience. This IT roadmap for hybrid working could be infused with AI and machine learning capabilities to achieve distinct business productivity in a competitive landscape.
Here’s how IT leaders can empower their hybrid workforce with AI software and applications in 2023.
Intelligent Automation
Hybrid workplace need a hybrid approach to succeed. IT and non-IT verticals benefit from implementing intelligent automation within sophisticated business processes that are exposed to great risks.Intelligent automation is a relatively new term, coined only in 2017. However, within 5 years, 70% of the global organizations have already implemented intelligent automation in at least one of their business processes.
Hybrid cloud computing with intelligent automation fosters augmented workplace productivity and accuracy. At times when it’s hard to find skilled and talented workforce to manage growing business demands, intelligent automation is a fruitful investment.
Intelligent Automation brings in a mix of AI-based capabilities into robotic process automation and business intelligence which makes automation a key pillar in establishing a strong hybrid working environment. With AI at its core, it is strategically infused into modern workplaces to reduce manual work and enhance quality of results in an accelerated pace. Companies like Dell are constantly innovating new intelligent automation technologies to help customers embrace the power of multi-cloud infrastructure and services with intelligent automation. Platforms such as Dell OpenManage Intelligent Automation can help organizations build a strong system and compliance framework to generate maximum results from their hybrid infrastructure.
AI-powered PC
Cognitive technologies are making workstations smarter and more intuitive. Ideal for hybrid working conditions, AI-powered intelligent PCs bring incredible accuracy, speed and immersive accuracy to the user’s screen.These can be installed across front, middle and back-end operations to handle varying workloads across different locations.
Dell’s AI-powered PCs makes working from remote locations an enjoyable experience with world-class connectivity, intuitive audio and video performance and gamification at your fingertips. IT leaders can explore a wide range of options offered by Dell, Intel and NVIDIA to drive their hybrid workplace goals.
AI-powered PCs offer: Fast-speed internet connectivity, intelligent content search, image up-scaling, noise cancellation, AI video editing, background blur, image colorization and much more.
AIOps cybersecurity
Organizations embracing hybrid working scenarios can thwart all kinds of cyber risks with deep learning AIOps. Vendors that provide desktop-as-a-service (DaaS) are embracing AI and machine learning to support shift to hybrid working environment. Keeping hybrid workforce secured from data breaches and cyber threats is the number on priority for the IT leaders. With an increasing demand to go hybrid, IT leaders are overwhelmed by distributed nature of complex security issues. According to Dell’s whitepaper titled “Employees are choosing how they work”, cyber criminals target employees working from home. Only top 10% of the organizations are resilient against cyber threats by virtue of their strategic investments in AI technologies with predictive analytics, staffing, and stringent security risk assessment. In order to keep pace with the top 10% organizations, others have to build a resilient AI-centric digital transformation journey. This requires leveraging the services of Dell Endpoint Security solutions like CloudIQ to keep IT infrastructure secured from advanced cyber threats.
Dell CloudIQ is an AIOps application for core, edge and cloud. For hybrid working conditions, organizations can utilize proactive monitoring, machine learning and predictive analytics to secure on-prem, cloud and edge devices in a simplified manner.
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Conclusion: Digital workplace is built on trust
Globally, organizations are staging up their efforts with confidence to move to complete hybrid ecosystems. They aim to adopt AI-enabled applications and scale their operations to become digital-first organizations. This requires an extraordinary level of IT leadership, clear vision into future and future-ready digital infrastructure to support employee collaboration, innovation and security. With Dell Technologies and Intel, organizations can achieve groundbreaking results across industries and geographies.
So, where are you in your digital transformation journey with hybrid working models? To share your insights with us, please write to us at sghosh@martechseries.com