Fast growing market for high-performance electric vehicle charging requires advanced service capabilities to meet the sophisticated requirements of retailers and customers
alpitronic, Europe’s leading manufacturer of high-power DC charging (HPC) stations, and Diebold Nixdorf a world leader in enabling connected commerce, today announced a partnership to drive improved availability for their charging stations. Diebold Nixdorf will provide Managed Services for alpitronic’s flagship product, the hypercharger. The partnership will support alpitronic meet its own high-performance standards in this fast-growing market, ensuring that retailers can offer an always-on, fast-charging experience for their customers. The collaboration started with 2,600 HPC locations in Germany and will be expanded to more than 10,000 charging points across Europe this year.
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Short charging times and high performance make fast charging stations attractive for electric car drivers. Often installed at freeway gas stations across Europe, the demand for superfast charging solutions is growing due to advanced electric car technology and many additional deployment scenarios.
hypercharger is the market-leading brand for fast charging stations in Europe, characterized in particular by reliability, compactness, advanced design and capability to supply a charge up to 300kW. Since its market entry in 2017, alpitronic has experienced exponential growth. In addition to the development, production and worldwide distribution of fast-charging stations for electric vehicles, the manufacturer was looking for a reliable service partner, offering a high-performance service experience and ability to scale quickly wherever needed. The company selected Diebold Nixdorf to provide service desk, logistics and on-site services for the European hypercharger fleet, initially focusing on the Germany, Austria, Switzerland, France, the U.K. and Scandinavia. Over the next year, alpitronic and Diebold Nixdorf will expand their partnership globally.
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Philipp Senoner, co-founder and managing director, alpitronic Srl. said: “With the development of our hypercharger, we set European standards in the field of fast-charging technology. We are pleased to collaborate with a strong partner like Diebold Nixdorf, as this represents an important step towards maintaining our quality standards also in the service part of our business. It is our goal that customers will benefit from high performance across the entire lifecycle of our products.”
Dr. Ulrich Naeher, Diebold Nixdorf’s executive vice president, chief commercial officer said: “High-performance charging is attractive for all electric vehicle drivers who want to be on the road again quickly, but only if ‘performance’ also means high-availability, including an always-on approach. Our DN AllConnect ServicesSM organization is able to help partners like alpitronic keep pace in this fast-growing market as we have the experience, global scale and capabilities to support EV charging projects with high-performance services.”
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