New integration of ScienceLogic’s contextual data lake with ServiceNow’s best-in-class CMDB reduces risk, improves customer experience and speeds time to value
ScienceLogic, a leader in AIOps and other hybrid-cloud IT management solutions, announced it has joined the ServiceNow Service Graph Connector Program by integrating its ScienceLogic SL1 connector with Service Graph, helping customers to quickly, easily and reliably load third-party data into the system, enabling data quality, timeliness and scalability.
“We are pleased to have ScienceLogic integrate its SL1 Service Graph Connector to help further enhance satisfaction, build trust, accelerate time to value, and reduce risk for our joint customers.”
Connectors validated by ServiceNow’s Service Graph Connector Program integrate the expertise of the ServiceNow partner ecosystem into Service Graph. ScienceLogic SL1’s Service Graph Connector enables customers to:
- Enrich their configuration management database (CMDB) with contextually aware asset and relationship information
- Accelerate time to value for bootstrapping CMDB and enabling IT Operations
- Build the foundation for automating ticket management and reducing MTTR
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ServiceNow Service Graph, the next-generation system of record for digital products and services, evolves the ServiceNow Configuration Management Database (CMDB) beyond inventory and asset management. By using ServiceNow Service Graph, IT organizations are empowered with a broad and deep data foundation for managing the entire lifecycle of digital products and services. Service Graph underpins all ServiceNow products, allowing customers to tie together technology, people, and processes into a service-oriented view. This connected approach enables customers to leverage their existing CMDB investment to rationalize portfolios, automate development and cloud operations, manage risk, and understand ROI, driving high-value business outcomes.
“ServiceNow is leading the future of work by creating great experiences for businesses,” said Jeff Hausman, SVP & GM, IT Workflows Operations Management at ServiceNow. “We are pleased to have ScienceLogic integrate its SL1 Service Graph Connector to help further enhance satisfaction, build trust, accelerate time to value, and reduce risk for our joint customers.”
“The Service Graph Connector will allow for seamless integration between ScienceLogic and the ServiceNow CMDB, providing our customers with increased flexibility, greater IT ecoystem visibility, more efficient IT operations and ease of use,” said ScienceLogic’s VP of Product Management Nagender Vedula. “As we continue to strengthen our core functionality and scale our AIOps market footprint, this integration will offer a key competitive advantage for ScienceLogic.”
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