ProcedureFlow, the next-generation knowledge management software, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider announced a partnership. Under the agreement, Carahsoft will serve as ProcedureFlow’s Master Government Aggregator, making its platform available to the Public Sector through Carahsoft’s reseller partners and National Cooperative Purchasing Alliance (NCPA), OMNIA Partners, E&I Cooperative Services Contract and The Quilt contracts.
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“We are excited to work with Carahsoft and its extensive reseller partner network to expand our Public Sector customer base and increase our visibility in the market,” said Dan Keddy, Sr. Director Partner Sales and Channel Management at ProcedureFlow. “The improved process visual flows that ProcedureFlow’s knowledge management software provides will allow Public Sector customers to simplify their processes and promote efficiency within their organizations.”
ProcedureFlow is a secure, cloud-based environment uniquely designed for the modern workplace that eliminates the need for traditional training methods, such as lengthy manuals or text-heavy documentation, and creates a single source of truth for all organizational information. By centralizing people, processes and technology, ProcedureFlow facilitates an integrated approach for identifying, capturing, evaluating, retrieving and sharing all information and processes in a visual manner, reducing barriers caused by traditional training methods.
ProcedureFlow’s next-generation procedural knowledge management software simplifies the ways employees navigate processes and increase employee proficiency, while also providing employers insight into employee performance and quality adherence. Improved process visual flows give organizations the ability to create, collaborate, share and track procedures for easier end-to-end management and offer valuable insights that support the optimization of operational efficiency.
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“We are excited to add ProcedureFlow’s solutions to our portfolio and begin offering our customers access to its next-generation knowledge management software,” said Zak Kennedy, Contact Center Solutions Leader at Carahsoft. “Government and Public Sector agencies are tasked with conveying massive amounts of information to their employees about a diverse array of topics on a daily basis. We look forward to collaborating with ProcedureFlow and our reseller partners to enable our Public Sector customers to transform their processes, improve efficiency and enhance public services they provide.”
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