Retail accelerators for point of sale, promotions, and inventory management derisk upgrade and create a path for SaaS unified commerce.
OneView Commerce, the leader in unified commerce SaaS solutions for omnichannel retailers, announced that Molton Brown Ltd has completed its upgrade of OneView solutions across their U.K. and U.S. stores.
Sinceย Molton Brownย turned to OneView for cloud and omnicommerce point of sale (POS) capabilities in 2018 to improve customer experiences, cloud capabilities have rapidly evolved, and customer preferences have dramatically shifted. As a result,ย Molton Brownย has upgraded to OneView’s fully serverless and headlessย SaaS unified commerce cloudย to enable digital-to-store engagement with a single transaction engine powering checkout anywhere.
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“With stores fully live on OneView’s SaaS Unified Commerce Platform, our functionality and system performance across digital POS, inventory, promotions, and omnichannel customer engagement quickly benefited,” saidย Molton Brownย Vice President of Global Sales Channels & Strategic Developmentย Anjun Murari. “Given the sharp rise in digitally savvy customers, OneView gives us the robust support we need for critical in-store experiences and the full range of touchpoints that allow frictionless digital-to-store interactions.”
Aligned with goals to improve store operations that support exceptional customer experiences,ย Molton Brownย utilizes OneView’s full-functionย Omnichannel Point of Sale Acceleratorย combined withย Inventory Managementย andย Promotionsย to enable a streamlined and channel-agnostic customer journey. With real-time inventory availability, future plans include further omnichannel expansion in the areas of click-and-collect, loyalty and personalization.
“We are proud to haveย Molton Brownย as a flagship customer providing critical insights that were instrumental in the execution of our SaaS-based omnichannel point of sale of the future,” said OneView Commerce Chief Executive Officerย Linda Palanza. “Their successful move to the unified commerce cloud running all U.K. and U.S. stores validates our vision that agility and iteration are the foundation of next-generation retail SaaS solutions.”
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