Tata Consultancy Services to Help Embrace Higher Digitization, Cloud and New-Age Technologies to Deliver Best-in-Class Customer Experience and Improve Agility
Tata Consultancy Services (TCS) has been selected by la Mobilière, the oldest private non-life insurer in the Swiss market, as its long-term strategic partner to drive its digital transformation agenda.
La Mobilière is pursuing a digitization strategy and is modernizing its core business including products, core processes and digital touch points for customers, partners, and employees, to become future-ready. It is already doing this with remarkable success; La Mobilière has recently won the Digital Excellence Award 2021. The insurer is now looking to further accelerate its efforts including the deployment of data-driven services and technologies such as artificial intelligence to enhance customer experience even more.
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La Mobilière chose TCS as a partner in this strategy. TCS will help modernize the insurer’s IT estate with core system simplification, cloud adoption, and application transformation. The insurer’s next generation application estate will use cloud-native architectures and will be delivered in a fully SAFe agile model. Further, TCS will help harness data and analytics as well as automation to reimagine processes to deliver superior customer experiences.
With this transformation, TCS will help la Mobilière enhance operational resilience, improve business agility to address evolving market opportunities, and drive future growth.
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“La Mobilière is transforming itself to adapt to the latest business trends, and we decided it was time for us to look at the next step of technology transformation,” said Thomas Kühne, CIO, la Mobilière. “After a thorough selection process, we chose TCS as our partner for this journey, since they demonstrate deep market and insurance domain expertise, customer focus, strong transformation and innovation capabilities, and global roll-out capability augmented with delivery in German.”
“We are delighted to be selected as a strategic partner by la Mobilière. We look forward to enabling next-generation applications, data and analytics, cloud transformation, DevOps and automation, furthering their business innovation agenda and driving their next phase of growth and transformation,” said Uma Rijhwani, Business Head, Banking, Financial Services and Insurance – Central Europe, TCS.
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