Kantata, the leading global supplier of purpose-built technology for professional services announced that New York-based IT Services firm Hakkoda has experienced 10% absolute improvement in average project margin since adopting the Kantata Cloud for Professional Services.
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“The thing that I fell in love with the most was the resource planning functionality”
Experts in the data infrastructure and analytics space, Hakkoda enables data-driven organizations to innovate, automate, and uncover opportunities that may have otherwise gone unnoticed. In just two years, Hakkoda grew from six to over 200 employees. Knowing their current technology stack wouldn’t be able to manage a growing workforce, Hakkoda sought out a more robust tool that could support their growth while providing the data and insights needed to effectively run the business and plan for the future with confidence.
Hakkoda selected Kantata OX, Kantata’s open infrastructure solution. “The thing that I fell in love with the most was the resource planning functionality,” said Corey Ariss, VP of Operations & Technology, Hakkoda. “Being able to visually see where people were staffed, what percentage are staffed, and where we can actually allocate them further, that was the primary driver for choosing Kantata. I wish I would have moved to Kantata sooner. There were a lot of blind spots previously, and Kantata gives you the tools and the data you need to be able to run your business.”
Since adopting Kantata, Hakkoda has been able to:
- Triple their forecasting horizon — before Kantata, they could only plan 4 weeks in advance and today they are confidently looking 3 to 6 months into the future.
- Improve project margins by 10% by streamlining daily operations, removing blind spots, cutting unnecessary costs, and empowering the team to make data-driven decisions that truly drive the success of the business.
- Plan, allocate, and schedule resources more strategically, proactively, and effectively, which has resulted in reduced bench time between projects and nearly 5% improvement in resource utilization rates.
“Our overall project success and delivery has gone up because we’ve got the insights and the metrics to be able to see how projects are tracking,” said Ariss. “The past couple of quarters we’ve had really high margins because we’ve been able to see where people potentially have an issue of capacity or have additional hours they could be logging. Client satisfaction and the ability to better manage our resources is driving margins up.”
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“We know from research Kantata has sponsored that resource forecasting is the top challenge professional services organizations like Hakkoda face,” said Jared Haleck, Chief Product Officer, Kantata. “According to the Resource Management Institute, 50% of businesses say they can only forecast resource needs accurately two months in advance, which is not enough time to hire or plan confidently ahead of demand. Hakkoda’s story highlights the impact a purpose-built solution like Kantata can have in addressing this and driving better business outcomes in the process — not just financial outcomes like higher margins, but also better outcomes for happier clients and a more productive, engaged workforce.”
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