Local Oracle partners often excel in the complex task of navigating challenges unique to Brazil, ISG Provider Lens report says
More Brazilian enterprises are looking to the Oracle ecosystem for a robust, secure cloud infrastructure to keep up with rapidly changing technology, according to a new research report published by Information Services Group (ISG) a leading global technology research and advisory firm.
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“The experience that local suppliers have with local processes and culture often makes it easier for them to deliver.”
The 2023 ISG Provider Lens Oracle Cloud and Technology Ecosystem report for Brazil finds that enterprises in Brazil are leveraging Oracle Cloud Infrastructure (OCI) in increasing numbers, not simply for its competitive pricing, but also for its reputation for data security and excellent service standards. In Brazil, Oracle consulting companies offer services for implementing, migrating, upgrading, training, maintaining, supporting and optimizing Oracle solutions, the ISG report says.
“As more companies turn to OCI, the demand for consulting services is increasing,” said Bill Huber, ISG partner, digital platforms and solutions. “Oracle consulting services enable companies to identify opportunities for automating and integrating their processes.”
Managing Oracle services is a complex task that requires experience and attention to relevant aspects of the environment, such as capacity and scalability planning, performance, security, backup and recovery, monitoring and alerts, patch and update management, compliance, cost control, incident and problem management, and staff training and development, among others, the ISG report says. Specialized cloud partners are deepening their knowledge of OCI, the report says, engaging customers from the outset by providing migration consulting services.
Oracle’s approach has been to develop solutions for specific industries, such as health and agribusiness, through co-creation partnerships with providers and the practical application of GenAI with data analysis tools, the ISG report says. The Oracle partner ecosystem is committed to the current strategy and, considering the breadth of the Oracle Cloud Stack, is adopting specific actions to align and sometimes reposition itself to serve and support customers better, the report says.
In the Brazilian context, where regulatory and compliance challenges can be significant, local providers have stood out due to their familiarity with local scenarios and their understanding of the country’s business processes and culture, the ISG report says. This expertise allows them to offer agile and customized solutions, meeting the specific needs of Brazilian clients, ISG says.
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“This is a case where Brazilian enterprises may want to consider going local,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “The experience that local suppliers have with local processes and culture often makes it easier for them to deliver.”
The report also examines how market trends, such as the energy crisis and sustainability, are fueling the consumption of cloud solutions and applications.
The 2023 ISG Provider Lens Oracle Cloud and Technology Ecosystem report for Brazil evaluates the capabilities of 37 providers across three quadrants: Consulting and Advisory Services, Implementation and Integration Services and Managed Services.
The report names Accenture, Deloitte, Ninecon, V8.Tech and Wipro as Leaders in all three quadrants, while KPMG and Lanlink are named as Leaders in two quadrants each. G&P, IBM, Kyndryl and TRI are named as Leaders in one quadrant each.
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