DearDoc, a cloud-based practice growth platform, has released a new customer analytics dashboard for their chatbot product.
DearDoc, a cloud-based practice growth platform, has released a new customer analytics dashboard for their chatbot product. The new analytics application was built to allow customers to track real-time chatbot metrics like number of conversations, commonly asked questions, time spent on the chatbot, and much more.
DearDoc offers cloud-based software solutions to help reinvent the way new patients meet their doctor. Their mission is to revolutionize how patients get in touch with healthcare professionals by offering a selection of advanced tools to modernize how doctors interact with new and existing patients. They are currently serving over 2,300 customers across over 50 different types of healthcare services.
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DearDoc offers twelve products to aid in every point of the patient’s journey. So far in 2021, their AI Chat has had almost 7-million chats.
“We envision a world in which our advanced technology solutions help our customers reach their practice’s full potential,” said CEO, Joe Brown. “This new customer analytics app is the next step towards that goal.”
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