ComplyAuto has created a solution to the pervasive issue of salespeople requesting customers to send non-public information (NPI) over text messages, emails, and other insecure methods back to salespeople at the dealership. Not only that, this information is not in the dealership’s control if the salesperson loses his/her phone, backs up their text messages and photos on a personal cloud-based server, or moves to a different dealership.
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Dealers no longer have to worry about salespeople storing sensitive customer information on their personal devices. ComplyAuto’s free encryption messaging tool for dealers in endorsing states, ComplyCrypt, will revolutionize the information-gathering process at the dealership. The antiquated process of collecting NPI like driver’s licenses, bank statements, and proof of income/residence, and its inherited shortcomings, is over. ComplyCrypt creates a unique, secure, and encrypted online portal for the dealership where customers deposit their information. Specified dealership employees will then access this repository to download the documents and process them as required. The portal will then automatically delete the information when there is no longer a need, therefore respecting data minimization processes to keep the dealer safe.
“Addressing the age-old issue of unsecured data transmission in dealerships, we’ve developed an easy-to-use encrypted messaging tool. It’s designed to overcome the cost, usability, and adoption challenges that exist with other tools, and is currently free for dealers in over 30 states,” said Chris Cleveland, CEO of ComplyAuto.
ComplyCrypt is for more than just salespeople. Whether the dealer is managing service loaners and rentals, or handling internal communications requesting NPI, ComplyCrypt will secure all of this NPI to easily satisfy the FTC Safeguards Rule (encryption in-transit requirement) and provide a better experience for the customer. The tool also uniquely safeguards dealerships with a real-time detection feature. If staff send sensitive information through insecure channels, such as regular email, the tool immediately alerts an administrator, ensuring compliance with federal and state laws.
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“ComplyCrypt stands alone as the only encrypted messaging tool that ensures its usage by staff. Too many dealers waste resources on solutions that can’t guarantee actual use. With ComplyCrypt, you invest in certainty,” said Chris Cleveland, CEO of ComplyAuto.
The process is simple and efficient and can be used without having to install additional apps, create phone shortcuts or jump through unnecessary hoops. Salespeople simply scan a QR code that takes them to the dealership’s custom URL, generate a unique file request link to the encrypted online portal, and send the URL to the customer. Salespeople will automatically be notified when the customer uploads their documents and after downloading them, the NPI deletes itself.
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