New portal will give policyholders enhanced options to securely pay bills digitally
AFR Insurance has partnered with InvoiceCloud, an EngageSmart solution for online bill payment services, to launch an enhanced online billing and payment system for AFR Insurance customers. The new online payment portal launched on February 22. AFR customers who wish to register for online bill payment and other convenient payment options.
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AFR Insurance implemented InvoiceCloud to provide a more user-friendly and streamlined portal with diverse payment options so customers can pay in whichever way is most convenient for them. The new system from InvoiceCloud includes the ability to make payments via online, text, digital wallet, PayPal, Venmo or phone. With AFR’s previous billing partner, credit cards and checks were the only two options customers had to pay their premiums. InvoiceCloud also includes the ability to set up automatic payments, schedule payments on specific dates of the month, and o***** to paperless billing. AFR will also be able to send policyholders payment reminders digitally and more frequently.
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“Our ethos is all about the personal touch and it’s essential that any new partner or service we bring into the relationship with our customers goes beyond just the transactional benefit,” said AFR Insurance Chief Financial Officer, Bernadette Autrey.
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