Why Support Operations Data Automation is Key to Real-Time Support
The role of customer support is constantly evolving and today is on the cusp of a remarkable transformation. Formerly, customer support centers embraced the Cloud...
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How is Low Code / No Code Disrupting the Future of Banking?
Banking customer expectations have evolved significantly over the past two years, and now they expect a seamless digital banking experience. Banks have undergone a complete...
Application Security Can Actually be Simple — Here’s How
Application security is complicated — but it doesn’t have to be impossibly complex. In fact, it can actually be quite simple (even though simple doesn’t...
The Importance of Martech in Driving Revenue and Optimizing Operations
As the world gets more complicated and connected, people are evolving in terms of how they want to be marketed to and communicated with. Savvy...
Make Cyber Resilience an Essential Element of Your Corporate Cybersecurity Strategy
Data has become a company’s most valuable asset - after its employees, that is. The value of data across enterprises is in the trillions of...
The Edge is the “Last Mile” for Digital Transformation
Digital transformation is not new – but it’s never been more dire than it is in a post-pandemic world, where IT leaders are managing hybrid...
How Secure Is Your Customers’ Identity? Five Questions to Help Authenticate User Identity
Are your customers who they say they are? For businesses, this has become the million-dollar question with trillions of dollars at stake. With global losses...
Data and Edge – ‘Da-Edge’, to Be a New Phenomenon in the Banking Industry
The digital payment space across the world has witnessed a steady transformation since March 2020. The lockdown period in major countries witnessed significant limitations in...
Four Capabilities Digital Agencies Should Look for in An Infrastructure Provider
Digital technologies have transformed the advertising industry in dramatic ways, shifting how consumers behave and how marketers reach potential customers – which is increasingly online....
Edge-ing out the Cloud: Is Cloud Computing Dead?
There is a constant buzz in the industry – is Cloud Computing dead? Cloud spend is getting taken over by Serverless and Edge computing. Here’s...