The Back-to-Office Accelerator Handles Contact Tracing and Allows Employees to Prove They Are Vaccinated and Reserve Seats in the Office, All Through a Chat Interface
Workato, the leading Enterprise Automation platform, announced a new Automation Accelerator to enable IT leaders to get their companies back to the office efficiently and help employees feel safe throughout the process.
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“Workato is an instrumental part of our back-to-office automations for 10 countries across 18,000 employees at Broadcom.”
CIOs, Heads of Facilities, and IT teams across North America are being tasked with getting their workforces back to the office by fall. They need a way to track and validate employee vaccinations, follow safety guidelines (contact tracing, capacity management, desk spacing and reservations), and ensure employees feel comfortable going into commercial office spaces.
“Last month, we opened our headquarters in Mountain View to vaccinated employees using our own Workato platform to verify vaccinations, reserve seats and control office capacity. We wanted to make these automations available to everyone, as organizations work to open offices by early autumn,” said Workato CIO, Carter Busse. “Workato recipes are fully customizable, work with thousands of apps, and are easy to modify as the CDC guidelines change and new protocols are required across regions or countries.”
The new Back-to-Office Accelerator addresses all of these needs with a pre-packaged solution that contains everything users need to automate back-to-office processes, all easily orchestrated by Workato’s platform chatbot. Businesses can use the package as-is, or customize to their specific needs and get going in a matter of days. These automations help facilitate a safe return to the office by allowing employees to do the following via a bot on Slack or Microsoft Teams:
- Prove they are vaccinated
- Reserve a desk space in the office
- See who else is coming to the office on any given day
- Follow their manager or teammates and get notified when they plan to go in
- Contact tracing
These workflow automations are orchestrated by Workato’s platform bot, Workbot for Slack and Microsoft Teams. It can further integrate with and complete actions in apps such as SpaceIQ, Eden Workplace, and Envoy Desk for seat reservations; databases like Snowflake or HRIS systems for employee data; and cloud storage apps like Google Drive or Box for Vaccination proof. This provides an easy UI for employees inside of the chat apps they use daily and automatically executes back-to-office workflows across various applications, without intervention from IT.
The demand for automation to get back to the office and respond to the new normal of a hybrid work environment drove a 1.7X increase in Inbound Inquiries to Workato last quarter.
“In order to bring employees back to the office safely, we deployed an enterprise-version of contact-tracing using the industry TCN protocol that is HIPAA compliant. Regionalized HR notifications, including a weekly aggregate of contact tracing events, run with the help of Workato automations,” said Stanley Toh, Head of Enterprise End-user Services & Experience at Broadcom. “Workato is an instrumental part of our back-to-office automations for 10 countries across 18,000 employees at Broadcom.”
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