Global leader in fertility and women’s health seeks to automate billing processes and enhance customer experience
BillingPlatform, the enterprise revenue lifecycle management platform for innovative business models, announced that CooperSurgical has selected Billing Platform for its process automation capabilities, flexible configuration and ability to support CooperSurgical’s multiple billing models.
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CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology (ART) and genomic solutions that enhance the work of ART professionals to the benefit of families.
After a thorough review of the market, BillingPlatform emerged as the solution that could best support CooperSurgical’s multiple billing models including recurring, subscription and hybrid models. In addition, the ability to easily automate workflow processes and make simple system configurations to meet the specific needs of CooperSurgical and its customers were key factors in the decision process. CooperSurgical has licensed BillingPlatform’s Billing, Revenue Recognition and Collections solutions, as well as its Customer Portal capability.
“When we began the search for a new billing solution, it was really important for us to find a solution that could help us build personal connections with our customers and also fit into our greater enterprise ecosystem,” said Erin Agar, Director of Accounting Operations at CooperSurgical. “BillingPlatform delivered the features, scale and security while being the most adaptable to our business model so we could automate many manual processes and let our team focus their valuable time on supporting our customers.”
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With global customers serving multiple industries, including software, finance, media and entertainment and communications, BillingPlatform is the only billing and revenue management solution on the market that enables enterprises to monetize any type of product offering, from simple subscriptions to sophisticated usage-based pricing models and everything in between. BillingPlatform provides full lifecycle support of the monetization process – from product setup, quoting, billing and invoicing, revenue recognition, through payment and collections – all on a secure, next-generation cloud platform. The unparalleled flexibility of the platform puts enterprises in control of how they differentiate in the market, maximize profitability, reduce operational costs and improve the customer experience.
“CooperSurgical is at the forefront of technological advancements to improve the lives and health of women, babies and families,” said Dennis Wall, BillingPlatform CEO. “We look forward to powering CooperSurgical’s unique revenue lifecycle management processes and enhancing their overall customer experience.”
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