California Manufacturing Technology Consulting (CMTC) recently delivered Lean, Quality, and Information Technology services to control solutions provider George T. Hall to help the company grow its business.
In October 1932, George Hall started the George T. Hall Company as a small distributor of trailers and butane heaters in West Los Angeles, California. Today, the George T. Hall Company is a full-service control solutions provider, offering control panel systems, equipment programming services, instrument troubleshooting and repairs, and system integration and automation. The company serves a wide variety of industries including pharmaceuticals, food and beverage, renewable energy, mining, and wastewater.
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Right before the COVID-19 pandemic began, George T. Hall was in the middle of rapid business growth. However, once the pandemic hit, work began to slow and key revenue-generating projects were cancelled. George T. Hall used the downtime as an opportunity to take a step back and reflect on the state of the business. In doing so, the company realized its teams were spread too thin which was limiting their capacity for further growth. George T. Hall recognized that they needed to think strategically on how to move forward and increase the sustainability of the organization.
George T. Hall began working with CMTC in June 2020 – the primary areas of focus were Lean/continuous improvement, quality management systems and training (including preparing the organization for ISO 9001 Certification), and the implementation of a new ERP system. The ERP system implementation, in conjunction with the systematic approach to process improvements and quality management, led to the replacement of multiple spreadsheets and disparate systems that impeded productivity and critical visibility for business. The new ERP system, Acumatica, offered George T. Hall an all-in-one system for tracking operations, business performance, and production in real time. With employees finally having access to a unified system and no longer needing to search in multiple places for critical information, George T. Hall staff experienced an increase in satisfaction and productivity.
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Overall, the work with CMTC has had a transformative effect on George T. Hall. In addition to receiving ISO 9001 certification, they were named as one of 2023’s Best Places to Work in Orange County. They have doubled the demand for their services – and, as such, have added four new positions to help meet the growing demand for their services. In addition, George T. Hall estimates a $1.5 million increase in sales and cost savings of over $2.5 million. George T. Hall has also made capital investments totaling $1.9 million, with $400k in products and processes, $200k in equipment, $300k in information systems and software, $400k in training, and $600k in other resources.
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