Information Services Group a leading global technology research and advisory firm, has launched a research examining service providers helping to lead the transition toward a greener, more sustainable and more diverse and inclusive future.
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“In a world awakening to the imperatives of sustainability and ESG, service providers are not merely spectators but active players molding the contours of change”
Study results will be published in a comprehensive ISG Provider Lens report called Sustainability and ESG (Environmental, Social, Governance), scheduled to be released in January. The report will evaluate providers of strategy and enablement services, technology solutions and implementation services, data platforms and managed services, and rating and benchmarking services.
Enterprise buyers will be able to use information from the report to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.
As technology advances and enterprise clients seek solutions to achieve sustainability and ESG goals, service providers can help lead the transition, using data and transparently showcasing sustainability while obtaining recognized certifications.
“In a world awakening to the imperatives of sustainability and ESG, service providers are not merely spectators but active players molding the contours of change,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “Through technological innovation, transparency and commitment to green practices, service providers can serve as architects of a sustainable future.”
For the study, ISG has distributed surveys to more than 180 providers of sustainability and ESG services. Working in collaboration with ISG’s global advisors, the research team will produce four quadrants representing the services and solutions the typical enterprise is deploying based on ISG’s experience working with its clients. The four quadrants are:
- Strategy and Enablement Services, evaluating providers offering services related to sustainability, sustainable IT, operational technology and technology strategy. Providers help enterprise clients implement procurement, project management, change management and outcome measurement programs to achieve sustainability-focused benefits.
- Technology Solutions and Implementation Services, assessing providers that offer technology solutions for the sustainability supply chain, focused on introducing automation into ESG initiatives and demonstrating involvement of AI and ML, digital twins and neuromorphic computing to deliver opportunities for advanced sustainability solutions.
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- Data Platforms and Managed Services, examining service providers that offer platforms covering sustainability data services, risk monitoring across business operations and the supply chain, and compliance with legislation and regulations.
- Rating and Benchmarking Services, evaluating organizations providing industry-agnostic ESG ratings, benchmarking services and credentials that enable organizations to gauge sustainability performance relative to their peers. By benchmarking against industry standards, companies can identify improvement areas and establish sustainability targets.
The study will examine products and services available globally and in the U.S., Europe and Brazil. ISG analysts Iain Fisher (U.S., Europe and Global) and Adriana Frantz (Brazil) will serve as authors of the reports.
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