In the wake of 10X revenue growth, Banneker Partners invests $33 million.
SuccessKPI, Inc., a high-growth SaaS Experience Analytics platform that provides Insight and Action to enterprise contact centers, announced a $33 million strategic investment from Banneker Partners.
In 2021, market demand for the SuccessKPI platform drove an increase in customers by over 200 percent and revenues by ten-fold. Considerable market demand outside North America resulted in new customers in Latin America, Europe, and Asia/Pacific. SuccessKPI currently serves organizations with revenues of $3+ billion in healthcare, BPO, Government, and financial services, including Maximus, WestJet, and Banco Sicredi.
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