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Dialpad Wins Overall Remote Tech Solution of the Year From RemoteTech Breakthrough

Los Angeles Pacific University Moves Contact Center and Student Support to Dialpad Cloud Solutions
RemoteTech Breakthrough recognizes Dialpad’s Innovation in Global Remote Technology

Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced it has been awarded the Overall Remote Tech Solution of the Year presented by RemoteTech Breakthrough, a leading independent market intelligence organization. The award recognizes the world’s best technology companies, products and services that empower remote work around the globe.

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“By committing to the cloud and to the hybrid work model, these companies are future-proofing their businesses and by providing flexibility and empowering their employees to work for any device anywhere in the world.”

Because of its cloud-native architecture, Dialpad was well-positioned to help companies who underwent rapid digital transformation brought on by the pandemic. Due to the company’s ability to seamlessly scale its UCaaS and CCaaS platform, customers have been able to establish distributed workforces in a matter of minutes. Dialpad’s calling, conferencing and contact center platform has helped thousands of companies transition to remote work without losing a day of productivity.

“Forward-thinking businesses are leading the hybrid work evolution because of their smart investments in AI-powered unified communication,” said Craig Walker, CEO and founder of Dialpad. “By committing to the cloud and to the hybrid work model, these companies are future-proofing their businesses and by providing flexibility and empowering their employees to work for any device anywhere in the world.”

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According to Pew Research in December 2020, 20% of employed adults whose jobs could be done from home were already teleworking before the pandemic. Additionally, more than 70% are currently working from home and more than half prefer to continue teleworking after the pandemic subsides. As remote work is now part of the new normal, companies are relying on flexible and reliable cloud solutions like Dialpad to maintain and improve productivity and collaboration as they continue to Work From Anywhere™.

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