DivergeIT, a national leader in technology-enabled managed services, announced the launch of RITIS 2.0, the next evolution of its Real-Time IT Insights System designed to help business leaders visualize, understand, and improve the health of their technology environment, without needing a technical background.
DivergeIT, a national leader in technology-enabled managed services, announced the launch of RITIS 2.0, the next evolution of its Real-Time IT Insights System designed to help business leaders visualize, understand, and improve the health of their technology environment, without needing a technical background.
RITIS 2.0 introduces a more intuitive reporting and insights experience for clients that makes it easier for executives to quickly identify security vulnerabilities, operational inefficiencies, and high-value opportunities for improvement across their IT ecosystem. With clearer visuals, simplified navigation, and more meaningful insights, RITIS 2.0 transforms complex IT data into business-ready intelligence.
Also Read: CIO Influence Interview with Duncan Greatwood, CEO at Xage Security
A Smarter Platform With Guided Conversational Language Recommendations
A major enhancement in RITIS 2.0 is its new built-in advisory layer. Instead of simply pointing out issues, the platform now provides guided recommendations that tell users exactly what to do next. Examples include:
- “These accounts haven’t been used in 90+ days.”
- “These licenses are not being used, consider removing them.”
- “These devices may pose a security risk.”
This ability to translate IT complexity into clear, actionable steps turns RITIS into a virtual advisor, helping leaders strengthen their security posture and eliminate waste with confidence.
Introducing the New Adoption Report
To address one of the biggest questions facing business owners—”Are we actually using the tools we’re paying for?, RITIS 2.0 now includes a comprehensive Adoption Report.
This new feature gives leaders immediate visibility into:
- Which applications and tools employees are using
- Which licenses are underutilized or not being used at all
- Where potential training gaps exist
- Which of their technology investments are driving real value
By making adoption measurable and comparable over time, organizations can optimize license spend, improve employee productivity, and strengthen ROI.
Additional RITIS 2.0 Features Coming
DivergeIT will continue to deliver improved user experience and new functionality on the RITIS 2.0 platform through 2026 and beyond, including One-Click Resolutions and Automated Actions.
“RITIS 2.0 represents a major leap forward in how businesses understand and manage their IT environment,” said Jarrod Koch, CEO, DivergeIT. “We built it to give leaders clarity, control, and confidence, turning what used to be hidden or overly technical into simple, actionable intelligence.”
Catch more CIO Insights: Why Today’s Web Agent Benchmarks Don’t Reflect Real-World Reliability
[To share your insights with us, please write to psen@itechseries.com ]
