AlertOps’ new platform cuts down alert noise and manual overhead, empowering enterprises to shift from reactive firefighting to proactive response.
AlertOps, a leader in intelligent incident response, today announced the launch of OpsIQ, an industry-first platform that fuses built-in intelligence agents with end-to-end automation to tackle the soaring volumes of operational noise and manual processes burdening modern IT teams. By transforming raw signals into precise, automated actions, OpsIQ enables organizations to prevent downtime, stop revenue-loss, and enhance customer experience with genuine operational intelligence.
Industry Challenges
• Managing Alert Volume at Scale: Large enterprises now generate millions of events from cloud services, IoT devices, and sprawling infrastructure, making it difficult to effectively distinguish critical incidents from noise.
• Manual Triage and Classification: Traditional incident workflows rely on manual log reviews and ad hoc scripting, slowing mean-time-to-resolution (MTTR) and leading to burnout from alert fatigue.
• Fragmented Toolchains: SRE, NOC, and ITOps teams juggle multiple solutions for monitoring, logging, ticketing, and chat ops, causing costly context switches.
• Slow Automation Adoption: Despite the promise of AIOps, fewer than 30% of enterprises have automated their incident workflows, deterred by inability to effectively leverage agentic automation.
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“Every minute you spend battling alert fatigue is a minute stolen from innovation,” said Chellasamy Jamburajan, CEO, AlertOps. “That’s exactly why we built OpsIQ, to cut through noise and orchestrate response.”
Key Features
• Intelligence Agents that learn your environment to classify, prioritize, and route incidents, eliminating manual handoffs.
• Smart Correlation Engine grouping related events and suppressing up to 60% of redundant alerts.
• AI-Generated Postmortems & Resolution Suggestions, generated on incident resolution to accelerate continuous improvement.
• Natural-Language Incident Interface, allowing teams to query incidents, resources, and scheduling details via chat in plain English.
• End-to-End Automation, orchestrating every step from event ingestion to self-remediation.
• Extensible Ecosystem with 200+ prebuilt integrations and an open REST API, ensuring OpsIQ fits seamlessly into any technology stack.
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