New platform consolidates fragmented systems & standardizes healthcare non-clinical & administrative operations
symplr, a leading provider of enterprise healthcare operations software, announced the launch of the symplr Operations Platform (SOP). Built on a scalable Amazon Web Services (AWS) cloud-based infrastructure, this integrated and interoperable platform helps healthcare CIOs unify disparate systems into a single solution with standardized processes that are easier to maintain and measure. The symplr Operations Platform empowers healthcare organizations to drive exponential value from their systems, while achieving improved operational efficiency across cross-functional teams.
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According to symplr’s 2024 Compass Survey, 80% of IT leaders recognize an opportunity to consolidate and optimize their health system’s existing operations solutions. However, achieving this remains challenging, as nearly half of IT leaders manage 150-500 different solutions to run healthcare operations. This overwhelming environment leaves them entangled in day-to-day firefighting within complex IT infrastructures, limiting their ability to focus on strategic initiatives and effectively lead transformation efforts for their organizations.
“Lateral communication is so important in healthcare. A healthcare operations platform will help us break down silos, simplifying and expediting collaboration and communication—while also improving the experience of caregivers. What an exciting time for the industry!” said Dr. Rob Bart, Chief Medical Officer, UPMC.
“Healthcare IT is at an inflection point where standardization and simplification are key to real operational improvements. Healthcare leaders deserve a partner who can deliver an interoperative solution that solves previously unsolvable problems including physician offboarding. Our platform becomes the single source of truth as providers move from recruiting and onboarding to credentialing and scheduling. It cuts through the chaos, giving CIOs and their teams the simplicity and support they need to focus on what really drives impact—innovating and empowering care teams to provide top-notch quality care,” said BJ Schaknowski, CEO of symplr.
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The first-of-its-kind symplr Operations Platform unlocks efficiencies and advances how health systems interoperate, connect, and collaborate to overcome critical challenges.
Features include:
- Cloud-based infrastructure built on AWS with scalability, interoperability, reliability, and AWS Generative AI capabilities
- Unified user experience to simplify workflows and enhance interoperability and data exchange across providers, payers, and third-party systems
- One data platform to deliver actionable insights with tools that help organizations predict, plan, and perform smarter
- One platform that represents 28 interconnected applications to reduce operational complexity, unlock value, and transition from multi-vendor environments
- Fortified with HITRUST and SOC 2 certifications to enable robust, future-ready infrastructure with advanced threat detection and 24/7 compliance monitoring.
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