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Infosys Research Highlights European Firms’ Generative AI Spending to Double by 2024

Infosys Research Highlights European Firms' Generative AI Spending to Double by 2024

Infosys Knowledge Institute (IKI) has unveiled research findings indicating a substantial surge in Generative AI investment across Europe, albeit at a more measured pace than in North America. The forecast suggests that European companies are poised to increase their GenAI investments by 115% in the coming year, reaching an estimated total of $2.8 billion. In contrast, North American spending in this domain is anticipated to approach $6 billion.

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The more cautious spending pattern observed in Europe is primarily attributed to ethics and bias concerns stemming from the region’s comparatively stringent regulatory landscape. Despite this caution, European companies maintain a positive outlook regarding the transformative potential of generative AI in their operations. Moreover, they exhibit higher confidence in talent acquisition, training, and managing generative AI systems.

IKI’s Generative AI Radar 2023 – Europe report draws insights from a survey of 1,000 respondents representing companies across 11 Western European countries. These countries include Belgium, Denmark, Finland, France, Germany, Iceland, Luxemburg, Netherlands, Norway, Sweden, and the United Kingdom. Additionally, the research incorporates interviews with business leaders and AI practitioners to comprehensively understand the European landscape regarding Generative AI.

European Trends in GenAI Adoption and Spending

France and Germany Leading Investment

  • France and Germany anticipate a significant spike in GenAI spending, expecting to double their investments to approximately $730 million and $610 million, respectively, over the next year.

Adoption Rates Across Regions

  • Both France and Germany showcase robust implementation rates, with roughly 50% of companies adopting GenAI deriving tangible business value from it. This surpasses adoption rates of approximately 40%, seen in the UK, Benelux, and Nordics.

UK Surges Ahead

  • The UK is poised to overtake Benelux, positioned to secure the third spot by doubling its spending to nearly $510 million in the coming year.

Rapid Growth in Nordic Spending

  • The Nordic region anticipates the highest surge in spending, which is expected to exceed 2.5 times its current investment, surging to over $470 million within the next 12 months.

Business Value Creation Lags Behind

  • Despite widespread experimentation and implementation, only 6% of European companies have effectively translated their GenAI initiatives into tangible business value. France, Germany, and the UK lead this arena, with approximately 10% of companies reporting successful value generation.

Ethics and Bias Concerns in Focus

  • European companies prioritize ethics and bias as critical concerns, ranking second after data privacy and security. In contrast, North American companies place less emphasis on these aspects, ranking them lower among their primary challenges.

Board Involvement and Confidence

  • European companies exhibit higher board involvement in GenAI policies, reflecting their apprehension toward regulations. Over 70% of European respondents express confidence in managing GenAI, significantly higher than their North American counterparts.

According to Balakrishna D. R., Executive Vice President and Global Head of AI and Industry Verticals at Infosys, the rapid evolution of generative AI is triggering substantial transformations across various sectors, prompting significant investment. Organizations are urged to integrate responsible AI practices in response to the continuously shifting regulatory environment. This involves enhancing data quality and management and effectively addressing ethical concerns and bias risks. The research shows that cultivating an AI-centric operational model is crucial for European businesses to extract meaningful business benefits. Such a model prioritizes business transformation skill development and facilitates the optimization of human potential.

FAQs

1. What are the key insights from IKI’s Generative AI Radar 2023 – Europe report?
The report draws insights from a survey of 1,000 respondents across 11 Western European countries, revealing trends in GenAI adoption and spending. It highlights France and Germany as leading investors, while the UK, Benelux, and Nordics also show substantial growth in spending.

2. How is GenAI adoption distributed across different European regions?
France and Germany showcase robust implementation rates, with about 50% of companies deriving tangible business value from GenAI. The UK is set to overtake Benelux in spending, while the Nordic region anticipates the highest surge in investment.

3. What challenges do European companies face in implementing Generative AI?
Despite widespread experimentation and implementation, only about 6% of European companies have effectively translated their GenAI initiatives into tangible business value. Ethics, bias, data privacy and security are key concerns for European companies, ranking higher than North American counterparts.

[To share your insights with us, please write to sghosh@martechseries.com]

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