Consumer IoT PaaS leader expands Premium service plan with the Send Help home security feature allowing users to request emergency assistance for fire, medical, or police.
By upgrading to the Premium plan, users will be able to gain access to the following benefits.
Read More: CIO Influence Interview with Chris Lubasch, Chief Data Officer & RVP DACH at Snowplow
- Get help anytime, anywhere
Users can access the new Send Help security feature 24/7 and quickly connect with agents for emergency assistance. - Download, share and rewatch video clips
Users can download, share and access cloud recordings for up to 30 days. - Add cameras at no additional cost
Users can add up to 10 cameras on the plan - Be alerted when it counts
Users can enable person, animal, and vehicle detection. - Quickly respond to or dismiss alerts
Users can receive notifications with image and GIF previews from their recordings.
According to research from Parks Associates, 50% of all security system sales in the past year were DIY solutions and if consumer interests hold, DIY solutions will represent the majority of the market.
With the increased demand for security, the Premium plan with Send Help provides a low-cost option for smart home users looking for expanded protection without the price tag of more advanced home security systems. Even a user with a single camera can take advantage of this new feature.
With the push of a button, users can request help from their camera’s live view in the app or directly from a notification. After confirming the emergency via text or call, an agent will request dispatch for relevant emergency services. For expanded security, users can utilize the siren and scene features to turn on all of their camera sirens during an emergency situation.
“We’re excited to offer our customers this new security feature to enhance their connected home experience,” said Sol Hedaya, Category Manager at Merkury Innovations. “The Pepper platform has not only provided a single app experience for our smart home products but allows us to bring best-in-class services to our customers.”
Read More: CIO Influence Interview with Gee Rittenhouse, Chief Executive Officer at Skyhigh Security
“Home security doesn’t have to be limited to costly systems,” said Scott Ford, CEO at Pepper “We’re thrilled to be able to offer a more accessible security feature on our platform for users – whether they have ten cameras or one.”
Pepper’s PaaS helps businesses develop, manage and monetize connected solutions. From device manufacturers to insurance carriers, Pepper partners with companies providing white labeled solutions to break down barriers for consumer IoT and accelerate speed to market. Pepper’s value-added service plans for consumers include subscriptions that feature additional video storage and security.
Read More: CIO Influence Interview with Tyler Farrar, Chief Information Security Officer at Exabeam
[To participate in our interview series, please write to us at sghosh@martechseries.com]
