Large billing company in Kentucky uses intelligent RPA bots to improve efficiency and productivity
Tebra, the leader in practice automation solutions for independent healthcare practices and billing companies, announced that Advantum Health, a large-sized billing company headquartered in Louisville, Kentucky, has increased productivity and profitability with Tebra’s revenue cycle management solution. Advantum Health uses more than 50 customized client-specific rules through Tebra robotic process automation (RPA) to automate tasks that improve efficiency, cost savings, and better decision-making.
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“The hyper-automation trend is just starting to catch on in medical practices and with billing companies that support them. RPA minimizes manual processes and reduces error rates that cost time and money”
Advantum Health serves clients in all 50 US states and employs almost 600 employees. With Tebra RPA, its office staff has eliminated roughly a third of the time each person spends on billing tasks. Since implementing RPA, Advantum Health reports that it went from more than 40 people doing payment-related tasks to 5. Those additional staff were re-allocated to work on higher-value items like billing collections, which often get overlooked due to resource availability. Automating the posting of electronic remittance advices (ERA), has resulted in over 90% of claims being posted without requiring any personnel intervention. Tebra now processes 50K claims monthly for Advantum clients, handling more than $2M dollars in reimbursements.
Tebra’s RPA is a portfolio of flexible billing and data integration tools that use automated bots. The bots uniquely translate and process large volumes of files, tailored to medical billing companies’ and independent practices’ needs. RPA can be beneficial for billing companies who support both small or large numbers of practices.
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“We have counted more than 20 different platforms that our clients use and Tebra’s solutions are by far the most well-organized and intuitive to use. The navigation is straightforward and is easy for either a beginner or experienced user,” Tammy Taylor, CEO of Advantum Health, said. “Using the RPA bots have boosted our scalability, productivity, and compliance.”
“The hyper-automation trend is just starting to catch on in medical practices and with billing companies that support them. RPA minimizes manual processes and reduces error rates that cost time and money,” Brian Cafferty, vice president of RPA development for Tebra, said. “Advantum Health was an early adopter of implementing bots and we are proud to be their partner and see the impact it has had on their business.”
Due to Advantum’s distinguished business acumen and demonstrated ability to help practices drive revenue, Advantum has been selected to participate in the Tebra Partner Connect program. Tebra Partner Connect helps practices take the guesswork out of outsourced billing by matching them with a trusted independent billing company that knows the Tebra system. Practices can feel at ease knowing that they’re being referred to a billing partner that understands their practice, specialty, and billing needs. Over 1,600 billing companies across the United States trust Tebra as their billing software vendor. Leveraging Tebra’s technology delivers an automated, consumer-centric, and unified solution for providers and billing companies.
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