New Market Intelligence Research Finds That Top-Performing P2P Solutions Providers Deliver Companies Dramatically Higher Value Creation
The Hackett Group, announced the availability of its purchase-to-pay (P2P) software solutions market intelligence research. The Hackett Value Matrix analyzes 10 leading P2P solutions providers in terms of their ability to deliver value, breadth of capability, solution maturity and actionable insight.
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Today’s P2P solutions are a fundamental building block to enabling digital transformation for world-class organizations. These solutions transform procurement organizations into strategic, efficient and data-driven functions that drive cost savings, enhance both supplier and internal customer relationship, ensure compliance, reduce risk, and support business growth. Indeed, The Hackett Group’s research found that technology is changing the way procurement professionals work, and the best P2P solutions are using automation to create virtually touchless e-procurement environments, taking humans out of the equation. They also capture a tremendous amount of data to continuously improve spend visibility, while setting the foundation for the application of generative artificial intelligence to uncover new approaches for spend cost improvement, improve channel management and even rearchitect supply chains to reduce continuity risks.
The research from The Hackett Group® found that top-performing P2P solutions providers enable companies to achieve dramatically higher value creation than typical companies, including:
- $35-$45 million greater spend savings/avoidance (for a typical $10 billion company)
- 73% touchless requisition-to-purchase order transaction automation
- 68% key supplier adoption and transaction automation
- 40%-60% improvement in spend visibility and spend management
- 29% reduction in requisition-to-purchase order transaction cost, with 92% purchase order adoption for greater spend control
- 28% improvement in invoice processing productivity
Three solutions providers achieved Digital World Class® status in the P2P Hackett Value Matrix: Coupa, JAGGAER and SAP. Four others were named as Challengers: Basware, GEP, Ivalua and Oracle. One solutions provider, Quadient, was named as Emerging. Two other solutions providers – Kissflow and Synertrade – are included in the research but were not plotted on the Hackett Value Matrix due to insufficient sample size.
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The P2P Hackett Value Matrix and related research is a product of The Hackett Group’s Market Intelligence Service. The service is designed to evaluate software and service providers’ ability to deliver quantifiable results from specialized and differentiated capabilities.
The research analyzed performance data in The Hackett Group’s extensive proprietary benchmarking database, software performance data from customers using the P2P solutions, and interviews with the solutions providers and end users. The Hackett Value Matrix analyzes providers’ unique capabilities against the benefit companies can achieve with the help of their solution. Providers that offer breakthrough capabilities and incredible value realization earn the distinction of Digital World Class.
Related to the P2P research scope, The Hackett Group analyzed solutions providers in four key areas: onboarding and data management; requisitioning and ordering; receiving and evaluating; and invoice processing.
According to The Hackett Group Principal and Global Procurement Advisory Practice Leader Chris Sawchuk, “A continuous improvement mindset is critical to procurement strategy in today’s challenging business environment. Change is constant — from new suppliers to new technologies to new risks and regulations. In that context, our research identified the best P2P solutions providers as true innovators who are finding new ways for procurement organizations to derive more insights and deliver greater value.”
The Hackett Group Director Richard Gardner added that “We also found that the best P2P solutions providers excel in several other areas. They have dramatically streamlined the onboarding process for suppliers, integrating third-party solutions that pre-validate supplier data. Digital supplier collaboration is key to improving spend savings and reducing risk. They also offer solutions designed to address the complicated process of global invoicing compliance and the emerging area of reporting and tracking for environmental, social, and governance metrics. They are more flexible, provide greater channel coverage, and they require less customization improving speed-to-value for customers.”
Ted A. Fernandez, Chairman & CEO of The Hackett Group, explained that “Our vast global client base, which includes 93% of the Fortune 100, cited a gap in provider insight around the realization of value from specific software and service investments. The Hackett Group is uniquely qualified to address this fundamental requirement in market intelligence due to our vast benchmarking database and implementation knowledge. We are pleased to issue our Hackett Value Matrix in P2P Software Solutions – which will be followed by a series of similar research reports covering software and services across the enterprise, including enterprise performance management (EPM) software providers and finance and accounting outsourcers.”
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