Amdocs and AWS provide an AI-powered, cloud-based solution that validates conversion accuracy
Amdocs, a leading provider of software and services to communications and media companies, announced that T-Mobile implemented its artificial intelligence (AI)-powered business assurance solution on Amazon Web Services (AWS) to support the accuracy of its streaming conversion program for Sprint customers.
Amdocs’ Data and AI platform, with its unique business assurance module, can detect deviations and inconsistencies of customer billing and financial information while migrating to new systems. This ensures data completeness, economic correctness, and SOX compliance, ensuring minimal non-financial exposure to T-Mobile.
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Meg Knauth, Vice President of Billing at T-Mobile USA, said, “AWS and Amdocs have been great partners, providing smart billing assurance to help us drive synergies as we consolidate platforms. They have been innovative in solutioning with us as we address additional opportunities.”
Michael Singer, Director, North America Telecommunications, at AWS, said, “Amdocs and AWS continue to provide the world’s largest telecommunication providers with cloud-based services that help mitigate risk, innovate faster, and meet business-critical timelines. Through our continued relationship, T-Mobile can leverage cloud and AI to accelerate the migration to a combined customer base.”
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Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs, said, “We’re excited to be working with T-Mobile as it continues to consolidate its business, uncovering synergies that will increase agility, reduce fraud and support exceptional customer experiences. Through our continued relationship with AWS, we’re laser-focused on accelerating the cloud journeys of world class service providers like T-Mobile.”
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