ATOSS, a German workforce management software provider with more than 10,000 customers worldwide, selected Persistent to transform their customer relationship management using Salesforce integrations.
Persistent is one of Salesforce’s leading global consulting and implementation partners for digital transformation at scale. ATOSS will use the Salesforce platform to automate sales, integrate with existing back-end systems, and introduce customer service and event management. Persistent will first implement Sales Cloud to replace and redefine ATOSS’s current sales and service processes. This project will advance ATOSS’s strategic goals of long-term customer loyalty through sustainable growth, standardization and optimization of business processes, supported by cloud transformation, geographic search transformation and organizational transformation. .
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Persistent’s Salesforce practice helps customers transform into modern digital businesses with an enhanced customer-centric, data-driven customer experience that coexists and improves current systems. Persistent’s industrial expertise in clouds enables customers around the world to deliver unified and modernized solutions.
“In the partner selection process, the professionalism, attention to detail and speed that Persistent demonstrated in understanding our needs and presenting a high-quality, solution-based approach was highly compelling. The decisive factor in choosing Persistent as an implementation partner was its experience with complex multi-cloud projects. Persistent proved to be a reliable and trustworthy partner during the system assessment process and provided us with advice on the options Salesforce offered. We are convinced that we can successfully master this project together. ”
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