Development firm providing software publishers technical writing solutions, cloud-based application support design and publishing officially opens.
Today Mr. Jack D. Wilson, Jr. of Everett, Washington announces the launch of a new software development firm, The Development Den Northwest, Inc.™.
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“What end-users know and don’t know about a publisher’s software application determines how long it is useful to them. Discovery goes beyond the basics of instructional content. When end-users use a software application and have questions, they first turn to online search and discovery of FAQs, guides, articles, and utilities that are key to their needs day or night,” said Jack D. Wilson, Jr., President and Chief Executive Officer of Development Den Northwest, Inc. “Not providing comprehensive online content to support a software application can result in a shortened product life, leading to loss of sustained value and revenue. Unlike most technical writing professionals, we are developers, not generalists. Our focus is working directly with the publisher’s development team to create the right mix of unique content for end-user communities that increase application acceptance and value.”
Services offered by the corporation include the development of End-User Manuals, Installation and Getting Started Guides, KnowledgeBase, Update and Upgrade Guides, and more. Publishing options include both Server and Cloud SaaS solutions.
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