Understanding How AIOps Work for Modern Cloud Architecture
A majority of IT professionals use AIOps to define the role of Artificial intelligence in IT operations. However, AIOps actually stands for “Algorithmic IT Operations.”...
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Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report
Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management functionality...
Freshworks Makes IT Operations Management Easy for Companies of All Sizes
Freshservice unified incident response management with AI-enhanced alerting enables any business to anticipate service disruption and minimize impact Freshworks Inc. a leading software company empowering...
ZigiWave Launches a Cloud Version of its Integration Platform ZigiOps
ZigiWave – the company behind the integration platform ZigiOps – announced that its integration tool is going to the cloud. Taking ZigiOps to the cloud...
BigPanda Accelerates AIOps Adoption With New Integrations and Self-Service APIs
New Capabilities Foster Deeper Collaboration Between Agile and Traditional IT Ops Teams by Detecting and Responding to Alerts Faster and Automating Incident Management Workflows BigPanda,...
Zscaler Extends Fast, Seamless Digital Experience Monitoring to Unified Collaboration Applications
New Integrations for Zscaler Digital Experience™ Deliver Deep Insights into Microsoft Teams and Zoom to Quickly Identify and Remediate App Performance Issues, Provide Enhanced Microsoft 365...
Independent Consulting Study Reveals Enterprises Can Achieve 352% ROI With ManageEngine ServiceDesk Plus
Total Economic Impact Study Uncovers Benefits of About $2.67 Million ManageEngine, the enterprise IT management division of Zoho Corporation, announced the findings from the Total...
Advance Solutions Corp. Continues to Invest and Maintain Full Workflow Certification Within the ServiceNow Partner Program
Advisory firm demonstrates excellence through certified technology expertise and customer-centric focus. Advance Solutions Corp. (ADVANCE) has continued to maintain full certification across the complete set...
Kore.ai Announces Workplace Experience Optimization Solutions at Gartner IT Symposium/Xpo 2021
Company Rolls Out AI-First Workspace Collaboration Products to Drive Extraordinary Employee Experiences Kore.ai, a top conversational AI software company, announced the world’s most comprehensive suite...
Latest Enhancements to Nintex Workflow Cloud Drive Digital Business Initiatives
Next gen cloud automation platform from Nintex features enhanced governance and security controls, workflow tracking, and forms integration to accelerate the digital transformation of public...