Cyara Announces NICE CXexchange Marketplace Availability
Cyara partners with NICE to provide unmatched quality assurance for every aspect of the contact center environment to NICE CXone customers Cyara, the creator and...
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QPC Announces Tracxion Drive, a WFM/WEM Data Adapter Now Available in Genesys Appfoundry
 QPC, a leading provider of customer contact optimisation solutions announced the availability of Tracxion Drive, our advanced WFM/WEM Data Adapter for Genesys Cloud CX, on...
Juniper Networks’ Cloud Metro Solution Fuels Economic Growth in Las Vegas
Juniper Networks to power City of Las Vegas network backbone to reach its model smart city goal by 2025 Juniper Networks a leader in secure,...
A Complete Overview of Cloud Orchestration Platforms
There has been a significant increase in the number of Cloud service providers and cloud-based software consumers. The unending pressure on the Cloud market to...
TeamViewer Tensor and SAP Service Cloud Provide Enterprise-Level Remote Access, Management, and Support
Improve first-call resolution rates by up to 50% with remote access to customer devices Become more sustainable by reducing the need for travel Reduce downtimes...
Ushur and Five9 Announce Strategic Partnership to Make Building Self-Service CX Quick and Easy
Ushur’s Customer Experience Automation (CXA) platform is now available on the Five9 CX Marketplace, enabling rapid integration with the Five9 Intelligent Cloud Contact Center Ushur, the...
8×8’s XCaaS Cloud Contact Center and UC Platform Innovate to Enhance Customer and Employee Experiences
New Platform Enhancements Include AI-powered Voice Conversational Self-Service Capabilities, Video Customer Engagement, Deeper Microsoft Teams Integrations, and New Meeting Capabilities 8×8, a leading integrated cloud...
Amazon Web Services to Launch AWS European Sovereign Cloud
Amazon Web Services cloud for Europe designed to help public sector customers and those in highly regulated industries meet the most stringent regulatory data residency...
Astera Labs Intelligent Connectivity Portfolio Delivers Unprecedented Scale for Cloud and AI Infrastructure
Industry-leading PCIe, CXL and Ethernet solutions to be showcased at OCP Global Summit 2023 Astera Labs, a leader in semiconductor-based connectivity solutions for accelerated computing...
CoreSite Accelerates AWS Direct Connect Hosted Connections on the Open Cloud Exchange
Supporting High-Bandwidth, Low-Latency Applications Including Artificial Intelligence and Machine Learning CoreSite, a leading hybrid IT solutions provider and subsidiary of American Tower Corporation, announced it...