Dispelling the Top Four Cloud Migration Myths in Contact Centers
Cloud migrations have accelerated quickly into the mainstream in the customer experience industry and are emerging as a key success factor for achieving greater scalability...
Search Results for: CX Cloud
Modivcare Announces Successful Implementation of AI Automated Omnichannel Cloud Solution to Improve NEMT Member Experience
Modivcare, a technology-enabled healthcare services company that provides a platform of integrated supportive care solutions focused on improving health outcomes, announced that the Company successfully...
Alkira Boosts Global Expansion Efforts for Enterprises with Cloud Exchange Point Presence in China
With Alkira, companies can finally centralize networking in China with robust segmentation and a uniform policy  Alkira, the pioneer in agentless, multi-cloud networking, announced availability of Alkira...
Sprinklr Expands Partnership with Google Cloud to Unify Customer Experience with AI
Sprinklr AI+ helps enterprises empower customer-facing teams with the generative AI tools of their choice and the highest levels of governance, security, and data privacy...
Top 15 AWS Cloud Migration Partners You Can Rely on for Total Digital Transformation
Between 2023 and 2030, the value of cloud transformation could topple IT, crossing $1 trillion through innovation-driven growth and optimization. Business leaders are adopting new...
Operata Adds ‘People Experience’ Insights to its CX Observability Platform
For the first time, cloud contact centers can correlate unified technical, operations, and experience data. Operata, provider of the world’s first and only CX Observability...
Bright Pattern Partners with MoData in South Africa to Transform CX and AI Capabilities
Bright Pattern has officially developed a trusted partnership with MoData to create a seamless customer experience through the delivery of world class CX with an...
Rackspace Technology Participates in Google Cloud Next to Showcase the Company’s Google Cloud Offerings
Rackspace Technology and Google Cloud’s cutting-edge Generative AI Services and Solutions using the FAIR Practice will be on display Rackspace Technology — a leading end-to-end,...
CDG’s New Public Cloud OSS/BSS Integration with Calix Cloud Enables Broadband Services Providers to Delight Their Customers
Communications Data Group (CDG), in partnership with Calix, is pleased to announce that CDG’s cloud-based OSS/BSS solution, MBS, now seamlessly integrates with Calix Cloud, enabling...
IGT Solutions Expands Its Partnership With Thrio to Boost Its Generative AI Platform, techbud.ai, Deliver Improved CX
 IGT Solutions, a leading AI-led BPM, Technology, and Digital Services & Solutions provider announced extending its partnership with Thrio, an eminent and scalable AI-powered CCaaS...